You all are a reasonable bunch so hopefully you can convince me to live with my problems and not buy something new out of spite.
Current vehicle: 2015 Toyota Tacoma with only about 30k miles because I work from home. I've taken really good care of it since day 1 ownership, but I swear this has been a bad year for the truck.
June: OEM windshield got a sudden crack, so I take it to the shop in town that has the best reviews and reputation, and the most careless employee there ended up with the job (as I would later find out). The glass ended up being poor chinese quality and the worker managed to scratch the vin plate while cutting out the glass, put scratches into the A-pillars and roof. I had to wet sand, polish, and touch up paint so many places. Found a better shop to install a less-distorted windshield, but because it's made by a different mfr (Fuyao vs OEM which is Pilkington) it seems like the "mold" is not the same so this windshield has very noticeable distortion at the "bends" where the glass curves towards the sides. No glass shop in town can source a replacement windshield that's actually made by a Pilkington DOT number factory so I'm SOL. Every time I drive I see the distortion in the glass and have regret that I didn't just live with the cracked OEM windshield.
July: I was fairly happy with the windshield work that the latter shop did, so I pick them to tint my front windows as a gesture of me being a thankful and faithful customer. Bad decision because as I find out, their tint guy isn't good. First try goes fairly well but he managed to leave tool marks on the tint, so I have to take the truck back to have it redone. Second try he puts the tint down without tool marks, but I notice that he used the wrong type of film so now the driver and passenger windows have a different "shade" in low light (one has a blue haze, the other just looks black). I then start detail inspecting the work and see that the tint job was NOT done well, and that he managed to put a deep scratch into the passenger glass during removal of the 1st tint (probably with a razor blade for cleaning the glue). Also managed to scratch up the door panel with the same razor blade, and left cut marks on the exterior window rubber trim (from where he would have traced the glass pattern onto the tint with an Olfa knife).
The tint shop was not made aware of their mistakes because I had just lost all faith at that point. I wasn't going to keep taking my vehicle back to the same place where they were so careless in the first place. I gave up -- I didn't have the time to keep driving 45 mins across town to them and having to explain myself.
It's like every time I handed my keys over to a stranger this year, it screwed me. Prior to all of this, the truck was so pristine. Now I'm living with a cruddy windshield, gouge marks around the windshield that could potentially rust some day (despite my best efforts to tough them up), scratched door panels, scratched glass, scratched outer trim, and a cruddy tint job.
Mechanically the truck is fine. Luckily I didn't have to get any engine or trans work done this year or goodness who knows how that would have gone with my current bad luck streak.
But it's just eating away at me that these things happened because I voluntarily handed my keys over to people whose livelihood it is to do these things for a living. It's one thing to cause damage yourself to your vehicle, and another if someone you trusted does it.
So I've been eyeing new vehicles lately, and I'm sure I can still get really good trade in on my truck due to the mileage and it being in great shape to the non-detailed eye.
What's a guy to do?
Current vehicle: 2015 Toyota Tacoma with only about 30k miles because I work from home. I've taken really good care of it since day 1 ownership, but I swear this has been a bad year for the truck.
June: OEM windshield got a sudden crack, so I take it to the shop in town that has the best reviews and reputation, and the most careless employee there ended up with the job (as I would later find out). The glass ended up being poor chinese quality and the worker managed to scratch the vin plate while cutting out the glass, put scratches into the A-pillars and roof. I had to wet sand, polish, and touch up paint so many places. Found a better shop to install a less-distorted windshield, but because it's made by a different mfr (Fuyao vs OEM which is Pilkington) it seems like the "mold" is not the same so this windshield has very noticeable distortion at the "bends" where the glass curves towards the sides. No glass shop in town can source a replacement windshield that's actually made by a Pilkington DOT number factory so I'm SOL. Every time I drive I see the distortion in the glass and have regret that I didn't just live with the cracked OEM windshield.
July: I was fairly happy with the windshield work that the latter shop did, so I pick them to tint my front windows as a gesture of me being a thankful and faithful customer. Bad decision because as I find out, their tint guy isn't good. First try goes fairly well but he managed to leave tool marks on the tint, so I have to take the truck back to have it redone. Second try he puts the tint down without tool marks, but I notice that he used the wrong type of film so now the driver and passenger windows have a different "shade" in low light (one has a blue haze, the other just looks black). I then start detail inspecting the work and see that the tint job was NOT done well, and that he managed to put a deep scratch into the passenger glass during removal of the 1st tint (probably with a razor blade for cleaning the glue). Also managed to scratch up the door panel with the same razor blade, and left cut marks on the exterior window rubber trim (from where he would have traced the glass pattern onto the tint with an Olfa knife).
The tint shop was not made aware of their mistakes because I had just lost all faith at that point. I wasn't going to keep taking my vehicle back to the same place where they were so careless in the first place. I gave up -- I didn't have the time to keep driving 45 mins across town to them and having to explain myself.
It's like every time I handed my keys over to a stranger this year, it screwed me. Prior to all of this, the truck was so pristine. Now I'm living with a cruddy windshield, gouge marks around the windshield that could potentially rust some day (despite my best efforts to tough them up), scratched door panels, scratched glass, scratched outer trim, and a cruddy tint job.
Mechanically the truck is fine. Luckily I didn't have to get any engine or trans work done this year or goodness who knows how that would have gone with my current bad luck streak.
But it's just eating away at me that these things happened because I voluntarily handed my keys over to people whose livelihood it is to do these things for a living. It's one thing to cause damage yourself to your vehicle, and another if someone you trusted does it.
So I've been eyeing new vehicles lately, and I'm sure I can still get really good trade in on my truck due to the mileage and it being in great shape to the non-detailed eye.
What's a guy to do?