Wow.. crazy
Another stealership horror story.....
- Thread starter ZZman
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Wow..
Live somewhere with near 10% sales tax, not to mention the typical percentage for shop supplies, etc and yes, you are at $700. The $200 fuel system service is suspect. Everything else is in line with what one might pay at a dealership.
Shop supplies are actually not an allowed charge in CA, but yes, $200 is a fairly average rate around here. Some dealers went to $235 at the start of this year and I know of one dealer at $280.
Everything on there looks as expected and is reasonable… except for the debated fuel system service.
Line 1: Diag no start, replace battery and test charging system.
$200 labor
$215.62 battery
Line 2: Oil Change
$49.95
Line 3: BG fuel system service
$199.95
I’m sure they just have a larger mark up on the parts or labor. Shop supplies are an allowed extra charge in Illinois. Some areas are above 10% sales tax if there is a local sales tax and it applies to all charges.
Even gasoline has sales tax in addition to the per-gallon excise taxes.
All seems about normal (yes, they do charge that much), and if your daughter is over 18, signing off for permission on the fuel cleaner is on her. Almost every dealership I’ve been to tries to sell me the alignment, filters for air and cabin, the (usually BG) fuel system clean, and then asks me if I want to trade it in on a ……. . It’s the nature if the beast. Dealerships make a lot of their $$ in the service dept.
Coincidentally, Hyundai's recommend fuel system cleaner is, you bet it, rebranded Techron.
Local Hyundai dealer also love selling PCV valves and coolant flush lol.
MY point wasn't whether the vehicle needed the service or not-my point exactly is what the service entails-i.e. more than pouring contents of a bottle in to a gas tank.
Close to 170,000 miles on my 30 year old Ford pickup. And I've never once touched the injectors, or the fuel system. With the exception of a few fuel filter changes.
Yes indeed, I too am sorry about your daughter’s experiencing.
Don't let all this jargon change the fact that you were charged $700 for $200 of needed parts and labor. The fairness of the pricing of things you didn't need is irrelevant, and a scam.
We now live in a world where teaching each other how to avoid being severely scammed is thought of as basic learning.
We now live in a world where teaching each other how to avoid being severely scammed is thought of as basic learning.
The only thing I find unreasonable on those receipts is the $200 for injector cleaning.
Scott
However, with out disassembly there is no way to know how they really look, or the performance fall off since it would be gradual. I would think many vehicles-for example are going to have some amount of dirt in the bottom of the gas tank with time and/or millage or both.
If it was my daughter I'd be on the phone disputing the injector charges and if they didn't refund, would go further. The tow, the battery and diagnostic, sure have to pay that. But these clowns and their injector service would send me over the top.
Services were rendered, customer approved the work. You have no basis for a dispute.
I may not have basis but I can still raise a stink. It's unethical.
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