Engine Failure - Toyota 4Runner V6 - Warranty

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Originally Posted By: BigJohn



To this debate of a rebuild or a long block....I wonder....

Maybe this isn't an option for Toyota. I have the 2007 and everyone knows that the current model is a new design and an engine that performs differently. It is still a 4.0L, but I wonder if the differences prevent a simple swap-out. A rebuild might be the only option.

Anyway....yeah, we aren't trading it in. We just paid it off and we don't want another car payment and we certainly don't want to be paying a high premium for insurance for a 18 year old. Liability only is barely tolerable.

What the boy does with the 4Runner in years to come is completely his call. Vehicle decisions on his part in the future will come out of his wallet, not mine. I have already been the "more than generous father", by giving him a 4Runner.

We will pick it up and take it for a spin next week and will report back.


My concern is the ability of the tech who will do the rebuild 1st and foremost. Dealer tech's know a lot, they have to, but that doesn't mean they are qualified to rebuild an engine. Engine rebuilds while not hard do require you do it right.

You can put an engine together improperly that can make it 10-20K before it lets go. That is my concern for you. I am not ashamed to say I have done that myself. While learning I rebuilt a SB MOPAR that made it about 11K before it blew. I had not put it together 100% correct. I learned from my mistakes and have rebuilt many engines since that were fine( I know of 2 still going strong that I worked on 15+ years ago now ).

Clearances have to be checked to make sure everything is ok. Has the tech ever heard of plastigauge or does he just assemble and hope the bearing clearances are correct? Does he check the piston ring to bore clearnces? Will he follow the proper torque sequences on the rod caps, main caps, and heads? It goes on and on. A new or reman'd engine will be assembled by someone who does know what they are doing.

I worked in a dealer and saw some of the work done on engines and it was scary! I would fight tooth and nail for a reman'd from the factory or authorized reman shop myself. I get it if this is all they will do but I would be worried and would think about selling the vehicle right after getting it back.

Chances are on a 2007 you would not get a brand new engine in 2011. You would get a factory reman'd or a reman'd from a a company that is authorized to be used by the mfg. Most all car mfg's have outside brands they authorize for use in warranty situations calling for reman'd parts. That ranges from alternators and starters all the way up to tranny's and engines.

Best of luck with it and let's hope the tech actually knows what he is doing.
 
Originally Posted By: FZ1
.02. I would run the oil you plan to permanently run from the git go. I'd go 1,000 then 3,000.



I understand this logic, but.....

I have 10 quarts of GTX on hand that I need to use and I don't think breaking in on a dino and then switching to synthetic is any issue at all.
 
Well....poop.....

My Toyota Service guy called me yesterday with the news.....they can't find, anywhere in the US, all the valve springs they need. 24 are needed and they can only round up 8 of them. Seems a shipment is slated to deliver from Japan on Feb. 2.

At this point, I sort of lost it, in my laid-back sort of way .....saying...."ok, I understand, but I cannot go without this vehicle for another 3 weeks. I want and need a loaner or rent car."

He said....the Toyota, Western US Director was stopping in today and the dealership would plead my case.

Long story short, I picked up a rent car today....on Toyota's dime for a 3 week rental....cost is about $750. Hopefully, we will have our 4Runner back by the second week of February. I am just thankful that my wife and I can cease and desist with driving my 18 year old son to work, etc.

By the way, I asked the Service Mgr...."why didn't you guys just throw in a long block?" He said, Toyota can't do that with the 2007 4Runner......as the new engines out of the factory, fitting the new 4Runner won't fit the 2007. It has to be a rebuild. Toyota knows this and approved the rebuild, despite it costing them more Franklin's.
 
I also couldn't get a "brand new" long block for my 2005 5.3 chevy, but did get a "reman new" engine. Many parts are brand new and some can be reworked with limits. I would have thought Toyota would have something like this. I've been real happy with mine. Many told me reman new is as good if not better because mechanical updates are in it.
 
Toyota is so out to lunch at times it is beyond me. They absolutely care NOTHING about their customers. They should work something out with a quality engine reman company to provide rebuilt engines when needed. Just like any other car mfg does. Easier and cheaper on them and the customer is kept happy with a fast turn around. As was already stated the quality of the rebuilt engine would more than likely far exceed what a dealer tech can do.

No reason you should have to wait so long for your vehicle to be repaired. Making a customer wait for valve springs??? COME ON! The rental is nice for you but this is ridiculous. My Sister lost the engine in her Impala and GM had her up and running with a new engine in less than 10 days from drop off to pick up.

This would not be an acceptable out come to me. For darn sure due to how long this has taken already, and will further, they would be providing me a very long extended warranty on the engine - FREE - no question about it.
 
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Originally Posted By: NHHEMI
Toyota is so out to lunch at times it is beyond me. They absolutely care NOTHING about their customers. They should work something out with a quality engine reman company to provide rebuilt engines when needed. Just like any other car mfg does. Easier and cheaper on them and the customer is kept happy with a fast turn around. As was already stated the quality of the rebuilt engine would more than likely far exceed what a dealer tech can do.

No reason you should have to wait so long for your vehicle to be repaired. Making a customer wait for valve springs??? COME ON! The rental is nice for you but this is ridiculous. My Sister lost the engine in her Impala and GM had her up and running with a new engine in less than 10 days from drop off to pick up.

This would not be an acceptable out come to me. For darn sure due to how long this has taken already, and will further, they would be providing me a very long extended warranty on the engine - FREE - no question about it.


Probably not even worth the money for them to do this. I can only imagine scenarios like this are not very numerous, just the fact that valve springs are so hard to come by I can only assume.
 
Originally Posted By: NHHEMI
Toyota is so out to lunch at times it is beyond me. They absolutely care NOTHING about their customers. They should work something out with a quality engine reman company to provide rebuilt engines when needed. Just like any other car mfg does. Easier and cheaper on them and the customer is kept happy with a fast turn around. As was already stated the quality of the rebuilt engine would more than likely far exceed what a dealer tech can do.

No reason you should have to wait so long for your vehicle to be repaired. Making a customer wait for valve springs??? COME ON! The rental is nice for you but this is ridiculous. My Sister lost the engine in her Impala and GM had her up and running with a new engine in less than 10 days from drop off to pick up.

This would not be an acceptable out come to me. For darn sure due to how long this has taken already, and will further, they would be providing me a very long extended warranty on the engine - FREE - no question about it.


I have a friend who runs a machine shop, I worked with him in the 1970's. A few years back we had a conversation about engine durability and I asked him about Toyota engines. Rather than get into the details, he said at the time Toyota preferred to keep their work in house, it is much harder to comment about QC issues when work is kept in house. By doing that it keeps the public in the dark, for a while. Those were pretty much his words. It can be said the less outsiders know about Toyota's problems the better, eventually the public finds out it just takes longer. This thread is a perfect example of the public finding out. So basically Toyota can't hide anything.

I agree with NHHEMI it might pay for them to outsource work to specialists in engine building, in the long run it is better. Being a good tech, and being a good engine builder are two totally different things.
 
Originally Posted By: NHHEMI
Toyota is so out to lunch at times it is beyond me. They absolutely care NOTHING about their customers. They should work something out with a quality engine reman company to provide rebuilt engines when needed. Just like any other car mfg does. Easier and cheaper on them and the customer is kept happy with a fast turn around. As was already stated the quality of the rebuilt engine would more than likely far exceed what a dealer tech can do.

No reason you should have to wait so long for your vehicle to be repaired. Making a customer wait for valve springs??? COME ON! The rental is nice for you but this is ridiculous. My Sister lost the engine in her Impala and GM had her up and running with a new engine in less than 10 days from drop off to pick up.

This would not be an acceptable out come to me. For darn sure due to how long this has taken already, and will further, they would be providing me a very long extended warranty on the engine - FREE - no question about it.



I use to hold Toyota in high regard. I purchased a Yaris for my daughter and a 4Runner for my wife (which is now my son's). I had a Camery for a company car. But the way the dealer and the manufacturer have handled this with me.....I will never purchase another Toyota again.

We now have three VW's in our family and they are proving to be phenomenal vehicles. Besides being a guy that is 6'4" and loving how large the German auto's are....(the Passat and the Touareg have tons of driver leg room)....I just love the engineering and the feel of the engines and the feel of the road in these vehicles.

For me, it is German from this point forward.....never another Asian rig......maybe an American Pickup in the future.
 
Originally Posted By: BigJohn

We now have three VW's in our family and they are proving to be phenomenal vehicles. Besides being a guy that is 6'4" and loving how large the German auto's are....(the Passat and the Touareg have tons of driver leg room)....I just love the engineering and the feel of the engines and the feel of the road in these vehicles.

For me, it is German from this point forward.....never another Asian rig......maybe an American Pickup in the future.

I love the room in my wife's '06 Golf. I'm 6'3" and none to skinny either and fit just as comfortably in her car as I do my old-man mobile (Buick). For other cars in its size class the room (for the driver at least) in the VW is fantastic and comparable to my Buick. The seats are more comfortable too and the adjustments easier to fine tune even though its a manual "pump" style for raising/lowering the seat.
 
John
My Buick Gand National was out of service 5 weeks while they got all the warranty approvals, a short block, and put it all back together again. Your wait,is not unusual I would say Toyota treated you fairly

Steve
 
Hi
First off Toyota had to warantee this engine they are doing you no favors...
Second depending on your State they may have to warantee your engine with no out of pocket expense (check your local State laws so you don't sign your life away...Also they may have a time frame in which the work will be completed and may have to compensate you in some cases for loss of service..
Also they say they are going to rebuild it are they going to balance it? If not in some cases your gas mileage will suffer and you will feel a slight vibration at certain r.p.m.s (some engines don't need to be balanced but it is a good idea anyway) ... If there is any problems with the warantee you can contact a lemon law Attorney at no charge to you, its your right...
I dont know your State law because they vary from State to State but the lemon law is there to protect the consumer.. i Don't understand why it is so hard to get parts for that engine here in this shop the longest i ever waited for an engine part was 4 days and that was for a volkswagon...On the other hand if they come through and make you happy then i would praise them, if not tell everyone and post it all over the internet. lol
Good luck!
 
Stopped by the dealership yesterday.....yep, still waiting on shim buckets. The first shimbuckets did not spec out at clearance. While I am frustrated with the time this is taking, I have had a talk with the mechanic and appreciate the detail he is taking and making sure it is "all right". I went back into the shop yesterday and they showed me the old block, top end, and oil pan and it was destroyed..... And then he showed me his work, up to...yesterday..... It was impressive work. I have torn down engines, checked clearances, changed out shims, etc....and this guys knows his stuff....very impressive.

The shimbuckets were due in today and the 4Runner is supposed to be finished by about Wednesday or Thursday.

Since they have provided a rent car, I am not flipped out about the time this has taken. I just want it done right and have the confidence these guys are doing just fine.
 
Originally Posted By: BigJohn
I have torn down engines, checked clearances, changed out shims, etc....and this guys knows his stuff....very impressive.

His rebuild may be better than a new engine that was just thrown together along with a thousand others that day.
 
Tell ya though.....I am interested in the 'break in' plan for this new engine.

I plan to have a conversation with the mechanic about what they are pouring in the sump. I wonder if there will be any special 'break-in' fluids.....in addition to the Toyota oil???????

If there is no 'special break-in stuff in the oil'....I plan to dump the 'mechanic fill' in the first 100 miles....pour in Castrol GTX for some more miles....up to 500 miles.....go to another round of GTX for about 2k miles....and then go to a synthetic. I have a couple of Super Tech Filters to go the short go.....and then I will go back to Pure One's.
 
I think you want better filters for the "short go". You wanna catch the breakin metal.
 
Originally Posted By: FZ1
I think you want better filters for the "short go". You wanna catch the breakin metal.


I agree here. Use the ST filters later after wear numbers go down, on a couple short intervals. The P1s will catch the break-in wear better.
 
My question is, how long is the new motor going to be under warranty ? Will it just go the extent of the powertrain warranty or does it go further since its a new piece?
 
Originally Posted By: FZ1
I think you want better filters for the "short go". You wanna catch the breakin metal.



Well.....not sure I agree. Dissections of the ST filters have revealed a pretty good filter. Certainly, it isn't the best, but not bad at all.

Besides, the first filter....the one that will be catching most of the "early wear metal" will be the OEM Toyota filter.

Additionally, I am thinking of purchasing a magnetic drain plug.


Originally Posted By: 901Memphis
My question is, how long is the new motor going to be under warranty ? Will it just go the extent of the powertrain warranty or does it go further since its a new piece?



The Service Writer told me that new engine would be covered for the remainder of the 5/60, which in our case would be about 18 months and 24k miles.

But in our case....I purchased a 7/100 extended....so it will be covered for quiet a while.
 
Woooo Hoooo!!!! The T4R is done, finished, completed........

I pick it up in the morning.

Today, I swung by the dealer and talked with the Mechanic again. My big question for him was.....what did you pour in the sump?

The answer surprised me.

Standand Valvoline Dino!!!!!

No additional additives.....nada.....

I asked him...."I thought you guys would use Toyota Brand Oils." He said nope.....we have an agreement with Valvoline and use it for everything here.

They have taken the rig for two test drives and the mechanic said that it is running strong. Both times they brought it back to the shop, hooked it up to the computer and tested for faults. It is running great.

By the way, I also asked him.....have you rebuilt many of these engines. He said nope.... He said other engine models have kept him busy...(but he didn't mention which ones)... He did say that this V6 4Runner is the third one he has rebuilt in the past three months....with the other two being 2010 models. He said prior to these three.....can can't remember the last time he rebuilt a V6 4Runner engine.
 
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