Originally Posted By: TiredTrucker
Originally Posted By: Pablo
Not zero input. They work with the dealers, show them the ropes, answer questions, and can provide product if necessary. In a typical company, if there are local reps, and say a NW regional manager, that manager can interface with the customers, but doesn't with all customers.
Yes, zero input on my purchase. There was no consultation done with me, there was no sales literature sent to me, there was zero input on my purchase choices by any sales person. Every part of my looking at data sheets, selecting products, and purchasing was done direct at Amsoil corporate. Sure, when dealers have direct input in these things with a customer, they should be compensated, and compensated for the extent they contribute. A sales associate at, say, Proctor and Gamble, is not compensated directly by my purchase of a tube of toothpaste or box of laundry soap. Nor is a sale associate or regional manager at Exxon Mobil directly compensated for the gallon of oil I purchase at Wally World or any other location. They are compensated on sales contracts they establish. Yet the Amsoil gig, a unseen dealer is compensated directly by each quart of oil I buy. Try as you might, you are not making a solid case.
But the help is available by simply asking. I know what you are saying though, if you choose to buy direct and don't want help, why should anyone be compensated? In that case the analogy would be a store, you drive to the store, buy your product without asking questions. The person ringing you up may have never touched the product, and knows very little about it. He and his manager, and some corporate people get paid from the margin on that and other products.
Originally Posted By: Marco620
.... the dealers are garbage at best. Look at their homes; all the money spent on oil and their houses neglected via paint peeling,etc......
Really?
I appreciate the dialog by reasonable people such as TT. Insults? Not so much.