Wife brought us over to tmobile from vz prepaid, went with this magenta max plan buy one get one iPhone 13. I'm disappointed with the phone I was using the iPhone xr which I absolutely love luckily I didn't trade the device in. I'm mad at the fact they're using the esim so I cant switch back over to the xr, I'll be going back to the store when they open and have my line moved onto a physical sim card. The wife went from a galaxy not sure what model but 5g capable she's not exactly happy with the switch to iOS. I'm going to do some convincing she turns both phones in before it's too late. I'll stick with my xr and she should just get an updated galaxy phone if shes not happy with iOS. I think tmobile is a bit over priced on their post paid plans, I'm so used to prepaid pricing otherwise tmobile has great coverage in my area.
Wow, reading your post, this sounds like a train wreck. (again just conversation, I think you know that by now, not everyone does*LOL*)
Honestly, reading your post, why dont you cancel everything and just go back to prepaid?
The way I read this your wife committed to the most expensive cell phone plan TMobile offers for a $800 cell phone she hates.
Even though I use the word committed it is a no contract plan.
You, kept your cell phone and rejected the other $800 they would have given you for another free phone.
Choosing the most expensive plan isnt a knock on TMobile, ATT and Verizon also sell a most expensive plan and TMobile has to most features at the lowest cost, and they all also offer cheaper plans and prepaid plans. But you guys didnt even take the $1600 worth of phone they were offering.
Honestly, you guys arent happy, bailout. I think you made a poor decision.
My wife and I, lucky (depending on how you look at it) if one person in the plan is 55+ years old =
We got the Magenta 55 plan. $70 a month ACTUAL PAYMENT $70, turned in an iPhone 11 and iPhone XR, TMobile sent us two new iPhone 13's. Total cost after two years (other then the phones we gave them is $0.00)
We couldn't go wrong.
Before this, for the last decade or so ALL we used was prepaid service and the Ultimate to us and still is RedPocket.
We were paying $50 a month, total cost and now we pay TMobile $70 a month but WOW we get so many more services and if you do the math, two iPhone 13s came with the deal so the service cost is $480 more for the two years but we got two $800 phones and I was ready to upgrade anyway.
BUT it gets even more interesting!
1. We now have 5g and ok, that right now is more of a fun thing, no big deal
2. We truly have unlimited High speed 5g or LTE service of 100 Gb per line
3. For the first time in over ten years we have roaming again, no big deal but (read to the end)
4. For some this wont matter but we have overseas service for the first time and 1 hour each of airplane data.
Plus a whole host of other free stuff, like TMobile Tuesdays (wife keeps track of that)
Ok, back to the $70 a month! I was paying RedPocket $50 for 10 Gb per line, now have 100Gb per line unlimited with Tmobile (some value in that)
BUT, we also cut our TV cord over a decade ago and have ALWAYS had Netflix and Part of the Magenta 55 Plan Standard Netflix is included but we have HD Netflix plan which is more money. SO ... We now pay $10 less for our Netflix service! This brings the actual cost of our Tmobile plan in REAL dollars to only $60 a month with a boat load of extra stuff, some of which has value to us. TMobile pays the first $10 of our Netflix plan and we pay the difference for the next tier up of HD service.
Ok, so back to roaming, no big deal at ALL for us but we just did have some roaming while streaming music for the entire time of a 9 hour car trip to Florida this last week, that is NINE hours both ways.
We were so impressed, TMobile in my mind was at the bottom of the barrel for cell service back around 2002, boy they have come a long way.
Streaming my Apple Music for nine hours each way, there was only an area somewhere around the Alabama,Georgia, extreme north Florida border that there was a lapse of maybe 15 minutes worth of service and maybe another 20 minutes of roaming, if that. Im just guessing at time frames but no way was it longer than I stated.
So anyway, both of us (my wife also into technology, actually crazy about it) we streamed Apple Music the whole trip,
non stop with the exception of maybe a 15 minute gap, on roaming for the other maybe 20 minutes once in a while there was a period where it would stop for a second or two and play when it had a signal again, keep in mind we were in the middle of no mans land at the time, we were so amazed and thought, wow, they have come a l long way.
Honestly I dont even think it was as long as I stated but I didnt time it.