Originally Posted By: Motorking
Hemi,
As many on this forum know, I am the tech manager at FRAM. Please tell us exactly what the filter failure was, did you file a claim with FRAM, what was the outcome when you filed the claim? Please do not insult the forum by saying the filter "caused a massive engine failure" and no claim was filed. Nobody eats an engine becuase of a part failure. We build 200 million filters per year, including many brands that held in high regard on this forum. If by chance we do make a filter that caused an engine failure, you can bet we stand behind our product 110%. We get letters every single day from hardcore FRAM users with 300, 400 and recently just filmed a guy turning over 500,000 miles on a 2002 GMC Sonoma. We are sponsoring a lab visit this spring, have room for a couple more BITOG guys who really want to learn about filtration. Contact me at
[email protected]. Want to see a truck turn over 500k using FRAM? Look up scott lipford on youtube. Unscripted, real, and still running strong daily driver.
I was wondering when you would chime in. Please do not insult me by insuating I am lying when you know nothing about this situation. NOTHING!
The filter failed on a car that was already 10 years old. The filter FAILED and the result was a blown engine. I did not file a claim with Fram at the time. I didn't think the hassle was worth it as the car wasn't new(er). Before you try and say it was the engine and not the filter let me assure you that is WRONG! The car wasn't much but the engine ran great. OP was excellent, good pressure in all cylinders, no sludge or other previous conditions, etc... It was the failed up filter, which lead to lubrication issues, that caused it. PERIOD!
I just bit the bullet and dealt with it vs trying to mess with your company( actually years ago so different ownership group anyway ). No idea if the failures I saw with Fram oil filters back when I worked in the field and sold them ever resulted in a claim being filed or not as they weren't my vehicle nor was I the mechanic? I saw burst cans, failed welds, collapsed media, etc...
You do your company no favors by going after people who talk of problems and accuse them of lying especially when your product is known for failures. Despite my dislike of your oil fiilters I have no issue with your other products as mentioned. I try and always be fair and mention that. Your attitude and internet attack however may change that too.
EDIT - I can't remember the part # but the current filter by application would be a PH30 I believe.