Yeah, I mean even though it shouldn't happen to these people and I do feel bad but you buy an appliance from a company based on the other side of the world and ... well ? Your kind of stuck with it.
Whirlpool = American company at least you have someplace to "go to" but never mind that, regardless of some comments in here, I think we have a pretty nice home here and all I know I think I will be replacing the appliances just to freshen up everything before any of them break down because they just keep going and going. 16 years now, dishwasher, stove, above stove microwave, refrigerator, washer, dryer. Why would I buy from an overseas company = China (GE) or Korea (Samsung/LG) if I got such good service my whole life from Whirlpool?
(sometimes I think we have something against our own products made here*LOL*)
Im just typing this whole heartily in a fun way but is the way I feel. I do also feel that competition for features makes some products from all brands unreliable. I dont get it, wife feels the same, why would I want WiFi appliances and other electronics features to do the job a well built machine is supposed to do and can do without all that marketing crap?
Its the one thing that gives me pause in the desire to change them out, we typically buy the higher end "elite" products but I dont want all this garbage thrown in for a task of keeping the food cold or washing my underwear, my god we are a nation of excesses.
What people dont realize, with electronics and wifi and other garbage, just like any electronic what looks modern is outdated in 5 years but the task of cooking, washing the clothes/dishes never ends and your high end machine, full of electronics and marketing garbage is outdated in 5 years, just like a phone or computer.