Yep, and yours was a WK, not WK2, but at least you owned one in relatively recent memory. The WK2 is still a Mercedes/Chrysler platform but the interior was improved as was the case for pretty much all of the lineup after the 2014 merger, though there were definitely some growing pains and some complete bombs, like the Dart/200.
I'm hoping that the new GC will be more like our RAM experience and not like the Dart/200 one. There's hope on that front given the significant presence Jeep, and the Grand Cherokee in particular, holds in their product lineup. Fingers crossed.
But none of the people I know who owned Chryslers even up to 2017 have had ANYTHING good to say. Transmissions failing (Ram 1500), Litany of issues like mine (2012? RAM 1500 x 2), just on and on man. And these are just PEOPLE I KNOW. Literally no-one I know except one doc is happy with his and it's a 3500 and he could afford to rebuild or replace any part and just not care (which indeed he has done, he's on the 2nd or 3rd front end suspension rebuild, lol!).
My issue wasn't "Oh, this is hard and not soft touch" or anything, it was "Why is all of the rubber in the suspension rotten in 4 years!?" and why is my transmission leaking and why can't they fix it and why is the water pump failing
That's what I like about my Mazdas. Very high quality of raw material, sole-source, designed, machined, assembled in ONE country (well, 99% of it, I believe), and they just work great regarding the actual "bones" of the vehicle.
The ZF is great...did Chrysler FINALLY figure out how to program them and they are holding up, now? Multiple people I know had them crap out very rapidly in >2015 vehicles.
The HEMI is great, and the Pentastar is great. Minor issues with both, but nothing horrible.
Again though...what's the quality of all the suspension bushings, the seals and gaskets, the real nuts and bolts of the vehicle? THAT'S what killed mine for me. Not "Oh, I don't like the infotainment screen."
The real kicker is when you realize that your local Jeep dealer is so slammed with repairs that they can't get to yours for weeks. Seriously. Why don't you call your local Jeep/Chrysler dealer and ask "Hey, if you have the parts in can you do brakes, alignment, and replace a water pump today or tomorrow...?" and just wait for the "Sorry, we are slammed, we can get you in the first part of Jan..." or some mess. Seriously, every Jeep/Dodge dealer I went to has been like that. Never at Mazda. Never at Nissan. Never at Infiniti. Never at GM. Never at Ford. Nope. Only car I've owned where they want you to wait weeks on end for something like a waterpump because their service dept is absolutely slayed.