Originally Posted By: The Critic
At all of my Firestone alignments, I'd see the guy reach in thru the window, make sure that the steering wheel seemed straight, and then proceeded.
That was probably the cause of my issues -- he never actually sat in the car to confirm.
- OR -
He was lazy and just got the overall toe in in the green, ignoring the individual toe readings.
Some cars only have adjustment on one side - and those require a replacement of the tie rod which adds cost to the project - something some consumers don't like happening without forewarning. I've never understood why a script hasn't developed for these things. I would think just a single incident would prompt someone to do this. A simple: "Sir, your alignment may require some parts because the factory didn't provide for adjustment. Without those parts, we won't be able to do the alignment correctly. If the cost is more than $20.00, we'll call you for authorization."
At all of my Firestone alignments, I'd see the guy reach in thru the window, make sure that the steering wheel seemed straight, and then proceeded.
That was probably the cause of my issues -- he never actually sat in the car to confirm.
- OR -
He was lazy and just got the overall toe in in the green, ignoring the individual toe readings.
Some cars only have adjustment on one side - and those require a replacement of the tie rod which adds cost to the project - something some consumers don't like happening without forewarning. I've never understood why a script hasn't developed for these things. I would think just a single incident would prompt someone to do this. A simple: "Sir, your alignment may require some parts because the factory didn't provide for adjustment. Without those parts, we won't be able to do the alignment correctly. If the cost is more than $20.00, we'll call you for authorization."
