Yep, Toyota apparently used a 20 grade in the EPA cycle to gain a higher EPA mileage rating. Therefore, they are required to take measures to ensure that there is a high likelihood that 20 grade oil is used in the vehicle after the sale. Toyota accomplishes this by recommending only 20 grade oils (by name/number) in the manual. And under most operating conditions, the oils will provide good engine life. But they obviously encourage (and perhaps hope) owners will use a higher viscosity oil if certain conditions are encountered. The problem is, Toyota doesn’t define what grade of higher viscosity oils would be acceptable.