Hotel room crime scene

[JHZR2]

Originally Posted By: Vikas
As far as I remember when my room is being cleaned, I am NOT in the room. If I need something, I call the front desk. Am I in the minority? Am I missing watching a J Lo alike cleaning my room??

You want bed sheets replaced, you call the front desk.

Bringing illegal immigration in this topic? Why??

- Vikas


One word on a secondary post and this is where it spiraled to.

When the service people are in the hall, cleaning rooms, if I ask them something, they should be able to at least answer my question or say "please call the front desk". Even if in broken English.

But you're absolutely right - note the OP and let's go back on topic.

 

[PandaBear]

Ok, let's get back on topic about hotel cleaning (san legal status):

Originally Posted By: JHZR2
Would an English speaker do a better job? Not necessarily, but I would suggest that (1) sanitary standards are higher in the first world than third, and (2) it is much easier to get continuous improvement and training, as well as know how to properly do things if you can communicate and easily read the language written on the bottles that you are spraying. The unfortunate reality is that most who would look over a room would see it as "good enough", even if there are hidden glaring issues.


First of all why would a mid price hotel (i.e. less than 5 stars since it cost $100), hire a maid based on its language ability rather than salary or cleaning ability, when most of the work they do involves vacuuming, wiping, changing sheets, replacing supplies, etc? Those are heavy work especially lifting mattresses to replace sheets. From what I heard they clean 20-30 rooms a day, and I don't think employers would focus on language ability rather than experience (hence how many rooms she can clean per day) or physical fitness (hence reduced chances of injury).

And on the job training? I do not believe hotel room cleaning has much of a path of growth that requires significant training after maybe a few months of work with the more experienced staff. They will not be paid more than necessary as they are very replaceable labor and only very few people demand exceptional services (i.e. using different towel for different surfaces, excellent interpersonal communication skill, perfect English, etc) and even fewer willing to pay extra for that.

It would be nice to be able to speak to the staff and ask for something if needed, and most of the even cheapest motels / hotels I've been in (i.e. $50-70 price range to avoid the absolutely lowest quality) usually have staff that can speak English unless I travel aboard to a non English speaking country. And like we all said, there's a front desk and you only need to dial 0.

Seems like what you experience is not typical or at least what I've seen.

 

[Vikas]

We did watch Maid In Manhattan recently; may be he did it too??

Just last month we visited PR. When we stopped at some of the eateries, lot of the wait staff did not know English. Should I have come here and lodge my complaint? I consider it to be my fault for not knowing bare minimum of Spanish but we still managed to eat local food. Using lots of hand gestures and using pen and paper napkin, we were able to put our order in. It was like live Charade game! And yes, the local food at hole in a wall place was delicious!

 

[JHZR2]

Originally Posted By: Vikas
We did watch Maid In Manhattan recently; may be he did it too??

Just last month we visited PR. When we stopped at some of the eateries, lot of the wait staff did not know English. Should I have come here and lodge my complaint? I consider it to be my fault for not knowing bare minimum of Spanish but we still managed to eat local food. Using lots of hand gestures and using pen and paper napkin, we were able to put our order in. It was like live Charade game! And yes, the local food at hole in a wall place was delicious!


What does PR have to do with. Anything? They are legal residents of the USA, and their language spoken there is Spanish. When I go there, I expect to speak spanish. When they come up here, where the vast majority of the population speaks English, why should it be any different?

And PR people have nothing to do with illegals.

For the record, I've spent weeks in PR, including in the hospital system Shen my FIL was getting surgery. I know the hole in the wall places well. And they do their best. Never had one turn me away on the basis of "no spekee English".

You're making an apples and oranges comparison. So back on topic.

 

[JHZR2]

Originally Posted By: PandaBear
Ok, let's get back on topic about hotel cleaning (san legal status):

Originally Posted By: JHZR2
Would an English speaker do a better job? Not necessarily, but I would suggest that (1) sanitary standards are higher in the first world than third, and (2) it is much easier to get continuous improvement and training, as well as know how to properly do things if you can communicate and easily read the language written on the bottles that you are spraying. The unfortunate reality is that most who would look over a room would see it as "good enough", even if there are hidden glaring issues.


First of all why would a mid price hotel (i.e. less than 5 stars since it cost $100), hire a maid based on its language ability rather than salary or cleaning ability, when most of the work they do involves vacuuming, wiping, changing sheets, replacing supplies, etc? Those are heavy work especially lifting mattresses to replace sheets. From what I heard they clean 20-30 rooms a day, and I don't think employers would focus on language ability rather than experience (hence how many rooms she can clean per day) or physical fitness (hence reduced chances of injury).

And on the job training? I do not believe hotel room cleaning has much of a path of growth that requires significant training after maybe a few months of work with the more experienced staff. They will not be paid more than necessary as they are very replaceable labor and only very few people demand exceptional services (i.e. using different towel for different surfaces, excellent interpersonal communication skill, perfect English, etc) and even fewer willing to pay extra for that.

It would be nice to be able to speak to the staff and ask for something if needed, and most of the even cheapest motels / hotels I've been in (i.e. $50-70 price range to avoid the absolutely lowest quality) usually have staff that can speak English unless I travel aboard to a non English speaking country. And like we all said, there's a front desk and you only need to dial 0.

Seems like what you experience is not typical or at least what I've seen.


Given that I'm Hilton diamond level and Mariott gold, I've seen quite a bit.

And since you insist on taking the $100 literally, let's just say I've stayed in a lot of fancy, pricy hotels, even in the executive suites and on the better floors, and the staff doesn't change.

And on your point, if there is no on the job training or best practices taught, then why wouldn't they use the same rag to clean the overflowed toilet water from the floor, the bathtub, the bathroom counter and the nightstand? It's easiest that way, especially when doing 20-30 rooms/day. Thus my initial point, which still stands.

Now, back to the original intent. Hotel deaths, police and cleanup... Yuck.

 

[PandaBear]

Originally Posted By: JHZR2

And on your point, if there is no on the job training or best practices taught, then why wouldn't they use the same rag to clean the overflowed toilet water from the floor, the bathtub, the bathroom counter and the nightstand? It's easiest that way, especially when doing 20-30 rooms/day. Thus my initial point, which still stands.

Now, back to the original intent. Hotel deaths, police and cleanup... Yuck.


Yes, it is easier when you use the same cloth, regardless of who does the cleaning as most of the time they are not busted as the guests are not there when they clean the rooms.

Same for other job functions, if the employees can cut corner without penalty they would, regardless of job training. IMO training on cleaning is a joke as most of the practices are not followed due to lack of inspection / management supervision, or encouraged as the management has done the paperwork to keep the government / media / regulator off their backs and cutting corner saves money for both the employee and the employers.

If I were cleaning room and know English, and a picky guest were bossing me around telling me what to do, I would "Yo no Inglish" too to keep him off my back.

 

[JHZR2]

Are youimplying that (1) Im a picky guest (even if I was, Id complain to the front desk), or (2) that I was in the room when they were cleaning (actually I do not let them clean my room, always leaving a do not disturb sign). If anything I lightened their workload.

But to try to ask them to change my sheets given that I was in the room over 7 days should be a straightforward thing.

 

[PandaBear]

I'm implying that they probably don't want to be busted and don't want to be bothered, so yeah, #2.

If it is really a higher end hotel they usually change your sheet unless you throw a card on the bed. I've never seen any hotel that refuse to change your sheet if you demand once a day. That's the first I've ever heard that would ignore this request, especially over 7 days.

 

[JHZR2]

No, youre missing my story, probably because Im telling it disjointedly.

I stay in nice hotels. I ALWAYS put the do not disturb sign on my door, because I do not want the housekeeping staff coming into my room and spraying chemicals all over.

Because I was in the hotel room more than 7 days, on my way out for the day, I asked the maids that were working the room next door to change my sheets. No speeke english was all I got.

Of course I complained to the front desk. I elected against getting it done because I didnt want retaliation by the service staff whom I do not trust.

So it was purely a matter of the maid staff claiming no speak so they didnt have to do what I was asking them.

And I dont think they will even service your room if you are in it. I think you have to leave for safety reasons.

 

[PandaBear]

Originally Posted By: JHZR2
No, youre missing my story, probably because Im telling it disjointedly.

I stay in nice hotels. I ALWAYS put the do not disturb sign on my door, because I do not want the housekeeping staff coming into my room and spraying chemicals all over.

Because I was in the hotel room more than 7 days, on my way out for the day, I asked the maids that were working the room next door to change my sheets. No speeke english was all I got.

Of course I complained to the front desk. I elected against getting it done because I didnt want retaliation by the service staff whom I do not trust.

So it was purely a matter of the maid staff claiming no speak so they didnt have to do what I was asking them.

And I dont think they will even service your room if you are in it. I think you have to leave for safety reasons.


That is WAY DIFFERENT than what I though was going on. So you want them to change the sheet but not spray chemical when you have a "do not disturb" sign on, and they don't want to. You complain to the front desk but decided against it later?

Unless you get into a heated argument with them I don't think they will retaliate or would bother. But I guess if you are in fear of it, you won't trust them anyways.

What I do not get is, how would something so simple get into something that you would worry about retaliation on. It doesn't look like something to even have an argument or angry about.

 

[stockrex]

Jhz
I am plat premier and soon to be lifetime plat with Marriott.
I too don't like them messing with my stuff. I actually use a hospital grade disinfectant to rinse the tub (hint)
if u leave a donot disturb sign on door, it is highly any staff will enter your room.

 

[JHZR2]

Originally Posted By: PandaBear


That is WAY DIFFERENT than what I though was going on. So you want them to change the sheet but not spray chemical when you have a "do not disturb" sign on, and they don't want to. You complain to the front desk but decided against it later?

Unless you get into a heated argument with them I don't think they will retaliate or would bother. But I guess if you are in fear of it, you won't trust them anyways.

What I do not get is, how would something so simple get into something that you would worry about retaliation on. It doesn't look like something to even have an argument or angry about.


No, I dont want them to come into my room at all, at any time, unless I specifically request service. That is why I put up the do not disturb sign, so they will not enter. Since I was heading out, I asked them that one time to change the sheets, and took down the do not disturb.

I wanted to comoplain to the front desk about my dissatisfaction that their staff does not even have basic enough English skills to humor my request. Because I was complaining on that basis, I decided against having them in my room, as they may take it (as it more or less was) a mark against their skills and capabilities. Never know what someone will do. Ive heard stories though...

 

[Pablo]

So did someone get shot?

 

[hooligan24]

As a freight train conductor, I basically live in hotel rooms every other night. One good thing is the hotels set aside rooms for railroader use only. 2 of the 3 cities I move trains to, I almost always get the same room I stay in the mojority of my trips. Even then, I still have clorox wipes, a clean sheet, and a clean pillow case packed in my grip(luggage). 1st thing I do is wipe down remotes, phone, handles, and counter tops. I do not use dishes, I pack paper plates and cups in my grip. I cant see a hotel suicide looking worse then the aftermath of someone sticking a bag over their head and standing in the middle of the tracks as a 60mph train mowes em down. Yes, it happens...instant death, and they dont want to see when they are going to be hit. the [censored] part is, the aftermath is spread out over a mile long strip of land. The investigation does not take long, but the clean up does.

 

[JHZR2]

Originally Posted By: Pablo
So did someone get shot?


Seemed that it was a woman that died. Not sure if a suicide or natural causes.

 

[Pablo]

Originally Posted By: JHZR2
Originally Posted By: Pablo
So did someone get shot?


Seemed that it was a woman that died. Not sure if a suicide or natural causes.


The maid did it.

 

[kender]

Originally Posted By: Pablo
Originally Posted By: JHZR2
Originally Posted By: Pablo
So did someone get shot?


Seemed that it was a woman that died. Not sure if a suicide or natural causes.


The maid did it.


LMAO!!!

 

[PandaBear]

Originally Posted By: Pablo
Originally Posted By: JHZR2
Originally Posted By: Pablo
So did someone get shot?


Seemed that it was a woman that died. Not sure if a suicide or natural causes.


The maid did it.

Did JHZR2 shot the maid because of language barrier?

 

[cchase]

No, the maid shot the woman and was afraid JHZR2 was snooping, so "no speekee english".