Experience at quick lube place

Status
Not open for further replies.
FWIW, my local Jiffy Lube put in PP from the bottle and did not try to sell me anything, you can see all the stalls from the waiting room window so you can keep an eye on things.
 
I only go to those places for the annual inspection sticker required in Texas. I took my '04 Accord 2.4l in a few years back and talked oil with the manager while the car was being inspected. He flat out told me that 5W20 oil would kill the engine. I told him that in that case I was fine since I used 0W20
grin.gif

I go elsewhere for that sticker now.
 
I always love the switch-the-dipstick trick these places pull. Showing a customer the oil dipstick and telling them its the transmission fluid, and since it's brown it needs changed.

Makes me glad my girlfriend changes her own oil. They push so much [censored] over on females.
 
Originally Posted By: teddyboy
Took my stepdaughters 98 Camry to Jiffy Lube yesterday. Because of the potential for sludge problems I don't like to see the oci go long. Jiffy Lube was the only place that was convenient late on Saturday afternoon.

They charge $42 extra for Mobil 1. They tried to sell me an oil additive, a gasoline additive, to rotate they tires which they said needed to be done very badly. I'm not sure how you can tell that tires need to be rotated, especially since I checked the tires a bit ago and they were all 8/32. (Even if they were uneven, how do you know they weren't recently rotated?) The most glaring recommendation was a new battery because the 700 amp rated battery was "only" putting out 560 amps. Mind you, it was 31 degrees at the time.


teddyboy,

You can't blame them for trying.... That's there job to get a little more out of your wallet. OK synthetic oil is a good thing for your motor but for myself unless it's an emergency one doesn't know who makes the oil filter. When I went the oil filter had no name on the can. Who made it???? Gas treatmentand a new battery you can do it yourself so you know it's done right. Tires I'd just wear them out and get a new set of 4 all around so skip there offer for that item. Remember part ofthe price is to rent their service bay to do the job. The only other item I'd have them do is change the air filter.

Durango
 
Originally Posted By: teddyboy
Took my stepdaughters 98 Camry to Jiffy Lube yesterday. Because of the potential for sludge problems I don't like to see the oci go long. Jiffy Lube was the only place that was convenient late on Saturday afternoon.

They charge $42 extra for Mobil 1. They tried to sell me an oil additive, a gasoline additive, to rotate they tires which they said needed to be done very badly. I'm not sure how you can tell that tires need to be rotated, especially since I checked the tires a bit ago and they were all 8/32. (Even if they were uneven, how do you know they weren't recently rotated?) The most glaring recommendation was a new battery because the 700 amp rated battery was "only" putting out 560 amps. Mind you, it was 31 degrees at the time.


I've found that the best thing you can do if you are forced to go to any place for oil change is to tell them to change oil and oil filter only and keep their [censored] hands off the rest of your vehicle.
 
Previously, I was in the "not worth the hassle to change yourself" crowd, but after several negative experiences with my jiffylube, I changed my tune.

On one occassion, the kid cross threaded the oil fill cap. Fortunately, he didn't torque it down, just gave it a spin and left it.

On another occassion, I brought my car to jiffylub for a coolant exchange. I figured this was a good idea since they have a machine that will suck out all the old fluid. When I got home, I noticed that the fluid in the overflow resevoir was a sickly green and full of scale. The guy obviously put somebody else's crud in my overlow. I turkey basted it all out., but that was the last straw for me.
 
If you are forced to use these places, at a minimum, do the following before you leave the lot:

1) Check that the oil fill cap is on properly
2) Check for leaks by looking under the body
3) Check the dipstick
4) Check that a new filter was installed
 
Originally Posted By: hounddog
I use to manage Firestone corporate stores.I always found lots of work every day.Never ever ripped anyone off and could back up why it needed repair.

I wish you could have come to Saint Louis and check out every one of these weasles that are in the FStone corporate stores here. Not an honest one in the bunch. FStone is a provider for maintenance on my company car. I don't see how the leasing company stays on budget with 46.00 oil, filter and tire rotation. My 07 Grand Caravan had a brake job a year ago. 600.00 for 4 rotors, and new pads. Right before winter, I was "allowed" new wiper blades. Common, entry level Bosch, were 40 dollars installed. I did put Bridgestones on my Envoy, but would not have if the deal wasn't better than everyone else in town.
 
Around here, Firestone runs a coupon in every paper. 5 quarts of Kendall "Semi Synthetic", a filter and a rotation for $24.99.

I'd call that worth it.

Goodyear service centers are the ripoff artists around here.

I've never seen a Jiffylube until I drove around south florida..
 
The quick lubes nationally average about $15 per car over whatever the going rate for their oil change is per customer.
 
If you have to go this type of place, when you walk-in, tell them that you are here for oil change and oil change only. Specifically state that you never fall for UPSELL, so do not try. Use the word "upsell". That is the code word to the quick lube place.

Of course, watch them work on the car if you can and verify before driving away.

- Vikas
 
The one time I had to take a company car to Iffy Lube a simple "No." turned back the one legitimate upsell they suggested, air filter and ATF were both serviceable but only just. The local Firestone is another story. They're a full shop so that just means they're ready to upsell you on so much more. The breaking point was when I took the same company car to them for tires the check-list came back with recommendations for at least four different things - ATF, coolant, cabin air, engine oil - that I had literally changed the day before. If he had even looked at the cabin air filter he would have seen it was pristine. Now I make sure when I drop it off to give a stern "and don't screw around looking for stuff to fix...JUST TIRES" before leaving.
 
Status
Not open for further replies.
Back
Top Bottom