I wanted to share my experience with my 2023 Mazda CX-5 NA and get some feedback from the community. In Spring 2023, I purchased the car about four hours away from my home because my local Mazda dealership was charging ~ $3,500 markup on the same model/trim—something I wasn’t willing to pay.
Mazda provided a year of free maintenance, which included oil changes and tire rotations, but there was a catch: the service needed to be used within the year or it would be forfeited. Since I don’t drive a lot, I ended up getting my first oil change at my local dealer in November 2023, right under 1,000 miles. The second oil change took place in May 2024, just before the free maintenance period expired, with the car only having accumulated around 2,500 miles.
Now, it’s been six months since my last oil change, and the dealership is reaching out, implying that if I don’t change my oil every six months, my warranty might be at risk. This seems absurd to me, considering I’ve only driven about 1,500 miles on the current oil. I know this is just a scare tactic to get me to spend $163 every six months.
Additionally, my dealer never told me what brand of oil they were using other than it being 0w20. Regardless, I tried telling them once that I feel confident changing oil annually, just like I did on my previous car (Infiniti Q50) considering my little driving, and the salesman almost screamed at me for saying this. Very toxic place, I must say.
I also wanted to ask how many of you are sending your used oil for analysis at every oil change? It seems like a waste of money to do this every time, but I don't mind doing it once a year if it saves me in the court. The dealer made it clear—if I don’t change my oil every 5,000 miles or 6 months (whichever comes first), then I might as well forget about coming to them for any warranty work.
So, I wanted to ask:
1. Do you do your own maintenance on your Mazda? If so, have you run into any issues with your dealer because of it?
2. How often do you change your oil if you don’t drive a lot?
I’m looking forward to hearing your experiences and opinions!
Mazda provided a year of free maintenance, which included oil changes and tire rotations, but there was a catch: the service needed to be used within the year or it would be forfeited. Since I don’t drive a lot, I ended up getting my first oil change at my local dealer in November 2023, right under 1,000 miles. The second oil change took place in May 2024, just before the free maintenance period expired, with the car only having accumulated around 2,500 miles.
Now, it’s been six months since my last oil change, and the dealership is reaching out, implying that if I don’t change my oil every six months, my warranty might be at risk. This seems absurd to me, considering I’ve only driven about 1,500 miles on the current oil. I know this is just a scare tactic to get me to spend $163 every six months.
Additionally, my dealer never told me what brand of oil they were using other than it being 0w20. Regardless, I tried telling them once that I feel confident changing oil annually, just like I did on my previous car (Infiniti Q50) considering my little driving, and the salesman almost screamed at me for saying this. Very toxic place, I must say.
I also wanted to ask how many of you are sending your used oil for analysis at every oil change? It seems like a waste of money to do this every time, but I don't mind doing it once a year if it saves me in the court. The dealer made it clear—if I don’t change my oil every 5,000 miles or 6 months (whichever comes first), then I might as well forget about coming to them for any warranty work.
So, I wanted to ask:
1. Do you do your own maintenance on your Mazda? If so, have you run into any issues with your dealer because of it?
2. How often do you change your oil if you don’t drive a lot?
I’m looking forward to hearing your experiences and opinions!
