Mazda dealer threatens to void my CX-5 warranty if I don't let them change my oil every 6 months...

[Urshurak776]

3 pages in and the bottom line is the same. That dealership is full of BEEP!

Do it yourself, or just find a local mechanic. As stated repeatedly here, make sure you document each maintenance service and keep receipts for oil/filters etc. Most of what I buy, oil and filters, is online, so I have a record of receipts at Amazon, walmart.com, BJ's, Rockauto, etc. I did go to a local walmart to buy two jugs of Pennzoil when they had the $25 rebate. Took a picture of receipt and put the receipt in glove box.

If, for whatever reason, I need some sort of oil related warranty, I can produce all the documents and proof they need. I document everything in the book, plus, I keep a small notebook log with everything (dates, mileage, parts used, etc.)

Do the above, and most dealerships are barely going to look at it twice, if they're honest anyway.

 

[zzyzzx]

Name and shame the dealer here and elsewhere online.

 

[alarmguy]

There is nothing to fear about your warranty. Just follow the maintenance manual. Simple stuff dont let a car dealer intimidate you by implying something that is not true.
Follow the maintenance manual. and you are good, change the oil your self if you wish or a fast lube place, it does NOT matter.
If you do it yourself, maintain a log book and staple receipts if you have any concern.

Goes to show what a low class place you bought the car. Implying you need to bring your car in for service is a lie.
STOP overthinking it, I guess those letters work, just the fact there is a thread on it in here. Well, it's not true, throw the letter in the garbage and do your own service if you wish.

 

[Bill Judson]

Yeah, I'm planning on doing it via the old fashioned way - taking pics of individual receipts for oil/filters in front of the odometer every time, stored in a folder and kept in the glove box ready to be shoved in someone's face if it ever gets asked lol

Nothing like being prepared!

 

[We're Metals]

Dealer intimidation, Chapter 6

 

[Bill Judson]

Dealer intimidation, Chapter 6

Chapter 6?

Is there like a book about "Dealer intimidation"?

 

[factorytuned2012]

Ask the dealer what’s the purpose of the self maintenance section on oil change and interval a long with capacity chart in the owners manual.

 

[johnmyster]

I'd do it in their parking lot and have them sign off on the logbook.

Or just tell them to verify via their security camera footage.

 

[Stumpy]

Screw 'em! Just a Stealership trying to maximize profit.

 

[wpod]

Have the service writer write you a letter stating what he said for your attorney to review.