Frustrating Dealer Experience

[dishdude]

I personally think OP’s oil is quite dark for only having 15K on the motor and 5K on the oil. This is my Toyota’s dipstick with 5K miles on it. Motor has 100K miles on her. Supertech oil 0W-16.

OP has a turbo, yours isn't.

 

[Corollaman]

I personally think OP’s oil is quite dark for only having 15K on the motor and 5K on the oil. This is my Toyota’s dipstick with 5K miles on it. Motor has 100K miles on her. Supertech oil 0W-16.
View attachment 274550

What are your oil change intervals? How long have you been using SuperTech 0w16? Just curious because the SuperTech 0w16 just started showing up locally in our store.

 

[SammyChevelleTypeS3]

Situation like the OP's.... Well even though against it and being treated that way, I still would have allowed them to do one simple oil change. The refusal can come back and bite one in case of future issues. It is very sad they pulled this "stunt" but it is not a big surprise.

 

[NOTEVIL81]

This isn't necessarily directed at you, just the board in general. I spent 60,000 dollars on my truck. I do an oil change every 5000 miles or sooner. It never ceases to amaze me how people will run oil to 7500, 10,000 or more miles most likely the difference of 1 oil change a year, maybe 100 bucks. I don't see the value in it. I even change the Buick's every 4000 ish. Just easy piece of mind and it gets me under the hood more often to check stuff out.

Yea I don't understand why people pick specific battles with possibly difficult repercussions. The oil change to avoid a negative notation on the vin. would be cheap peace of mind. Hell just had dinner at Flemings steak house with wife. $191 +$39 tip. Oil change pretty cheap.

 

[dan_erickson]

I let the dealer change the oil and other fluids as needed under warranty. I don’t need the hassle down the road. At least the Acura dealer will let me bring oil and filter of my choice and cut be a break on the cost of the oil change

 

[racer12306]

The Hurricane I-4 engine is NOT the engine I would recommend performing extended oil changes on, at all.
It has a long history between 2016 and now of clogging up the oil pressure solenoid screen with carbon deposits, causing P06DD codes, requiring either oil solenoid or oil pump replacements in under 60k miles when people follow the 10k mile or 1 year oil change interval schedule recommended by Stellantis.

Thanks for that information.

I feel like if I had known that situation, I wouldn't have been as concerned with HPL in the sump, however, I never intended of going straight to 10k without evidence. My main concern was with the possible dilution, plus the turbo.

 

[PF52]

Yea I don't understand why people pick specific battles with possibly difficult repercussions. The oil change to avoid a negative notation on the vin. would be cheap peace of mind.

Too often, the complimentary first oil change at the dealer comes with a complimentary car wash and swirl mark application also.

 

[NOTEVIL81]

In the last Three years I have purchased a ford raptor , a black escalade e s v. And a ford maverick. I don't understand the context of the oil change.Having anything to do with the paint. I will keep them until the warranty expires. Two of them are hundred thousand dollar vehicles. I want my warranty intact And service records when I sell them privately. Yes The two expensive vehicles have been Serviced by the dealer. Never have they been washed by the dealership at my request. Confused of the point. Discussion was the point of Keeping warranty Indisputably intact.

 

[PF52]

In the last Three years I have purchased a ford raptor , a black escalade e s v. And a ford maverick. I don't understand the context of the oil change.Having anything to do with the paint. I will keep them until the warranty expires. Two of them are hundred thousand dollar vehicles. I want my warranty intact And service records when I sell them privately. Yes The two expensive vehicles have been Serviced by the dealer. Never have they been washed by the dealership at my request. Confused of the point. Discussion was the point of Keeping warranty Indisputably intact.

It was a delayed response to the other thread where a guy got his car back from an oil service at the dealer, and his car was covered with swirl marks from the dealer's own wash rack. Whatever; back to your regularly scheduled program.

 

[thescreensavers]

I personally think OP’s oil is quite dark for only having 15K on the motor and 5K on the oil. This is my Toyota’s dipstick with 5K miles on it. Motor has 100K miles on her. Supertech oil 0W-16.
View attachment 274550

That means little imo, the HPL is going to do a much better job cleaning than supertech. I don't know what he had before but dark oil means it's doing its job.

Unfortunately dealers suck, In my WRX for example, came factory with an "STI short shifter" and the dealer put "Aftermarket shifter" on my service receipts, then asked me for 5 stars .