Daryll
Thread starter
And more importantly, Honda of America has an obligation to take seriously complaints like mine. Right now all they do is document the complaint and have a low-level operator call the dealer manager. Yeah, it does get the dealer's attention, but the ultimate resolution is still between the customer and the dealer. Until you have something like this (to be fair, I had an issue involving a FORD vehicle about 5-6 years ago and they do the same thing), you don't realize that the manufacturer does not really get involved. Like I said above, PERHAPS if enough complaints come in the manufacturer will notice a pattern and take action.
If it was an honest error, no biggie. But as I've stated, it felt like it was business as usual and I was the oddball PITA who actually knew enough to notice the wrong oil. And Honda was happy to look the other way.
Thanks for the support to those of youi who "get it". I'm content to let this thread end here and move on.
If it was an honest error, no biggie. But as I've stated, it felt like it was business as usual and I was the oddball PITA who actually knew enough to notice the wrong oil. And Honda was happy to look the other way.
Thanks for the support to those of youi who "get it". I'm content to let this thread end here and move on.
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