Originally Posted By: fafafooey
Thanks for the feedback. I tried to call them yesterday, but they had closed. Now I am so curious as to why they did this! Mistake? Is my receipt incorrect and they actually used 5w-30? Did they intend to use out of spec oil? I will call Tuesday after the holiday and find out!
This should be an interesting phone call. I imagine it will be something like
- "Hi, I had my car in the other day for an oil change and the receipt says you put 0W-40 oil in but Infiniti says to use 5W-30."
- "Oh, sorry sir, 0W-40 automatically prints on the work order and we didn't catch it. We put the proper oil as recommended by Infiniti in your vehicle"
- "So, you put 5W-30 in ?"
- "Yes"
- "But I read on this 'oil-guy-bob' forum..."
- "Oh geez"
- "...that 0W-40 may actually be better for my engine"
- "Sir, if you'd like to schedule another appointment, we can use whatever oil you would like. What days and times are good for you ?"