- Dec 19, 2018
I completely agree - except what is a reasonable fee to source parts? Many shops add a lot more than a handling fee - like a 2 or 3X cost markup - for a part Napa delivered to them. Not referring to the OP - just making a general comment.
This is supposed to work on a retail and wholesale basis, especially for the common auto parts stores. If a part retails for $100, the shop should have a volume discount, depending on how much they actually buy, so they should pay maybe $80 and sell for $100. Joe off the street should not be walking into Napa and buying the same part for $80. If he is, there is a breakdown in the system and this shouldn't be held against the shop selling the part.