I think anyone who has been paying attention to the motorcycle industry over the last decade or so has seen this starting, but I think it's a lot worse than people thought. Personally, I don't know how Harley saves themselves. A CEO who doesn't know motorcycles, a culture which resulted in dealers turning up their noses at customers who didn't want to spend $30k or more on a high end bike, against a company which makes good bikes at low prices, whose CEO actually made employees ride their motorcycles to work so they would understand the products they are selling.
I don't see how Harley pulls off a recovery, they've alienated the very customer base they need now.
Apparently Harley is using the same business model that has sunk and destroyed so very many North American industries since the end of the 1980s.
Large , powerful, rich, long time successful companies decided around the late 1980s to stop a very effective and proven system that had made them massive successes in their fields for many years.
They once would use their very own employees for
CEOs and Heads of the
Board of Directors when needed. People who mostly started at the bottom rung and worked their ways up thru most every job within the company. Those folks knew the ins and outs and just about every thing to do with the company and its products to make it successful.
At some point in the 1980s these companies decided it best to stop that practice and start to employ and place some
economic specialist to those top essential positions. This was the very start to the END.
So many once great
(now dead and gone) companies went down the same way.
Sears and
Remington Arms,
DuPont ,
Gulf Oil,
U.S. Steel and on and on come to mind. We could make a page long list. Yep, what a heck of a business model to certain doom.
Let's promote someone from outside
who knows and cares nothing about our company (so he can fire anyone with no remorse) and place him in the very top position. Then, once he has destroyed things about as bad as possible, he can call in his golden parachute part of his contract with us and retire with more money than the
Roman Crassus had. Too bad those CEOs do not end up like he did since all his money did nothing to save his own skin.
Truly very sad times for so many customers and even more for those who earn their livings and give so much loyalty to companies run by people who care absolutely nothing at all about the people, the products or even the companies they take so many millions from to end up destroying.