Self-Checkout

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I use it but sometimes not really time saving, if you don't place item on belt properly it has to be rescanned, but primarily purchasing alcohol, no time savings as a clerk has to come over and verify over 21 before sale can be made. No time savings and if clerk not available a real pain to people in line!!!
 
Originally Posted By: 01rangerxl
In general though, I like self checkouts. Big box stores never have more than the bare minimum of cashiers working anyway, so I doubt self-checkouts will take many jobs since they still require some level of human oversight. Usually there is one "associate" for every four self checkouts. I've never been in a Wal-Mart at any time where more than half of the registers were open, so if they can at least make it more efficient that's fine with me.

We just have the first Walmart in Irvine. This new store is very nice and clean compares with other stores within 15 miles. This Walmart is within walking distance from Costco, about 1/4 mile away.

Yesterday I went there for a jug of Quaker State Ultimate Durability and something else. They have all registers open even some registers had no customer. Most Walmart associates at this location seem very nice and helpful.
 
The grocery store we use has self checkouts but we never use them because we always bring 3 or 4 flyers from other competitors and do price matching, and doing that at the self checkout means you just need to get the help of a cashier anyhow.
 
Originally Posted By: DBMaster

My favorite part is that you CANNOT pay by check. In the 21st century it ought to be a crime to stand there, wait until everything in your overflowing basket is scanned, and then start fishing for your checkbook in your purse. They don't even take your check. They scan the MCR ink and give it back to you. Yet, these relics from the last century still fill the stupid thing out, sign it, and write the transaction in their check register while you are standing behind them.



You poor baby....

Is it really that bad to have to wait a few extra moments? Gotta hurry, hurry, go, go, go, rush, rush, rush...
 
Originally Posted By: HTSS_TR

We just have the first Walmart in Irvine. This new store is very nice and clean compares with other stores within 15 miles. This Walmart is within walking distance from Costco, about 1/4 mile away.

Yesterday I went there for a jug of Quaker State Ultimate Durability and something else. They have all registers open even some registers had no customer. Most Walmart associates at this location seem very nice and helpful.


That'll change once they get you habitually shopping there and management knows typical traffic patterns.
 
I use self-scan when the line is non-existent for it.
If I'm going to wait in line, I'll wait for someone to scan and bag my groceries for me.
I often see situations where the staffed check-outs are faster than the self-scan ones.
You have to take a look at each store when needing to check out to determine your best option.
I do think that if we collectively rejected self-scan checkouts, we'd preserve at least a few local jobs.
The cost of goods sold is the big expense for most stores, not a few cashiers.
Those few cashiers displaced by self-scan, though, could at least make some minimal living.
I'm willing to pay a couple of cents more for that, especially since the self-scan checkouts don't give me a couple of cents off.
 
Originally Posted By: The_Eric

You poor baby....
Is it really that bad to have to wait a few extra moments? Gotta hurry, hurry, go, go, go, rush, rush, rush...


I freely admit to being impatient. I know how unigue that makes me. I cannot apologize for that. Your response indicates that you very well may be one of the relics of which I spoke. Ha ha!

It is indicative of how most are not willing to even spend a few moments of their own thinking about how their actions affect others. My grandmother, after she became old and ornery, used to pull into intersections right in front of people. It was pretty scary. She used to tell us, "They have brakes, let them use them."

Some of us go through life seemingly oblivious to how anything we do affects anything around us. So, I am not so irritated by having to wait as I am by people who appear to be in a daze.
 
Originally Posted By: The_Eric
You poor baby....

Is it really that bad to have to wait a few extra moments? Gotta hurry, hurry, go, go, go, rush, rush, rush...


Do you have kids, jobs, and a schedule that leave you always almost late for all the appointment? They charge you $20/hr if you do not pick up your kids from daycare on time.

For me I tends to go grocery shopping after my kid go to bed, at 11:30pm, for the exact reason above.
 
Depends on how much I'm buying. If just a little, I'll hit the self ones.

Still hit the regular lines quite often....
 
It's also nice to have some human interaction once in a while as well. At the grocery store we go to we've gotten to know a few of the cashiers so it's nice to have those couple of minutes conversing with them (especially the cute ones)
smile.gif
 
Originally Posted By: DBMaster
Originally Posted By: The_Eric

You poor baby....
Is it really that bad to have to wait a few extra moments? Gotta hurry, hurry, go, go, go, rush, rush, rush...


I freely admit to being impatient. I know how unigue that makes me. I cannot apologize for that. Your response indicates that you very well may be one of the relics of which I spoke. Ha ha!

It is indicative of how most are not willing to even spend a few moments of their own thinking about how their actions affect others. My grandmother, after she became old and ornery, used to pull into intersections right in front of people. It was pretty scary. She used to tell us, "They have brakes, let them use them."

Some of us go through life seemingly oblivious to how anything we do affects anything around us. So, I am not so irritated by having to wait as I am by people who appear to be in a daze.



Comparing your grandma behind the wheel and standing line is two different things altogether.

By the sounds of it, your grandma illegally drove into an intersection, knowing that others would want to avoid a collision, forcing them to wait, when it wasn't their turn to wait.

In the retail situation, you placed yourself there, knowing, like it or not, checks are still accepted. It's a chance you're going to have to take.

Also FWIW, no, I'm not one of "those" people.







Originally Posted By: PandaBear
Originally Posted By: The_Eric
You poor baby....

Is it really that bad to have to wait a few extra moments? Gotta hurry, hurry, go, go, go, rush, rush, rush...


Do you have kids, jobs, and a schedule that leave you always almost late for all the appointment? They charge you $20/hr if you do not pick up your kids from daycare on time.

For me I tends to go grocery shopping after my kid go to bed, at 11:30pm, for the exact reason above.


I don't.

Why is it you're scheduling your self so tight? Who's fault is that? It's your job to structure your day accordingly. Other people shouldn't have to change their lives to appease you and your poor planning.

Also, in the big scheme of things, it's not really going to add that much extra time to your day. During an average transaction, maybe 1 or 2 minutes?

Patients are important. They make you realize that your life isn't nearly as impacted by things such as people who write checks as you think.


Have either of you two actually timed a transaction and the amount of extra time it takes to write a check? Not that big of a deal.

When I go somewhere, I may be hurried or I may not, but realistically speaking, 1 or 2, or even 5 minutes isn't going to affect me. If it does, it's my own fault and I shouldn't rush others for my mistake.
 
Originally Posted By: RiceCake
The biggest problem with self-checkout is when someone wanders up there, full cart, stares at the machine, scanning items one by one at the speed of continental drift, each time utterly perplexed to see its actually scanned it it.

But that being said I love it when theres open terminals. Its faster then a convenience store to just head to a big grocery store with it. Beep, beep, pay, gone. Love it!


The second biggest problem (at least here) are scan and leave. I've witnessed it twice, both times by immigrants. They change the language selection to Spanish, scan there items and then leave the store. Not sure if it was too much or they couldn't work the machine. In that state, with the other machines occupied, you have to wait for a cashier to clear the machine and the items.
 
I am, perhaps, not very tolerant. Ha, that's an understatement. My grandma's actions were deliberate. The people in a daze at the checkout - the ones paying by check that don't even open the checkbook until everything is rung up - are the ones that bug me. The way checks are taken at stores these days should make using them (why? what is the plus?) as fast as paying by credit/debit card because nothing needs to be written on the check.

If I really think about it I'll bet that it doesn't even enter these folks' minds that what they are doing could be inconsiderate. The question for me always comes down to whether or not being inconsiderate implies a deliberate act or if it also applies to plexiotomy candidates.
 
Originally Posted By: DBMaster
Some of us go through life seemingly oblivious to how anything we do affects anything around us. So, I am not so irritated by having to wait as I am by people who appear to be in a daze.


While I must admit to some of the same feelings I can tell you from experience: You are extremely unlikely to EVER change anyone else to how you prefer them, so the best angle is...

WORK ON YOURSELF!
 
Originally Posted By: Patman
so it's nice to have those couple of minutes conversing with them (especially the cute ones)
smile.gif



Right on Patman!
cheers3.gif
 
Originally Posted By: SteveSRT8
While I must admit to some of the same feelings I can tell you from experience: You are extremely unlikely to EVER change anyone else to how you prefer them, so the best angle is...

WORK ON YOURSELF!


You are 100% correct, Steve. It is something I work on daily. I'm glad I didn't give up the effort because as I get older I am finding it possible to let go of some of this baggage.
 
Originally Posted By: Quattro Pete
If I'm not mistaken, IBM's concept was based on RFID. I suppose it's still too cost prohibitive to include an RFID chip in every single item on the shelf, including fresh produce. So that whole concept may be a long way away.


I was going to mention this. I think when we were still Sun, we were looking into RFID. I like the concept, wheel your cart through the receiver and everything is scanned at once and you get a total.

I could see produce if it were done the way I saw it in Italy. When you bag your produce, you enter the code in the machine and it prints a label. You could "print" RFID tags to go on the bags of produce as it's weighed in the produce section.

Personally, I'd rather have competent folks in Deli, Produce, Meat and Dairy sections than a bunch of cashiers that simply slide items across the reader and take my money. Staff the stores with professionals in those areas and then have one person for every so many checkouts dealing with the problems of self-checkout.

Make the self checkout queues one line for every so many lanes. That way, even if one person is a snag, the others may not be, keeping the line moving.
 
Every time that I go to our local Meijer, I usually end up in the self checkout because either the lines are too long or they do not have enough cashiers on duty. It is also usually inevitable that I will need assistance at least once because the scanner will not recognize an item, the register will lock up, or thae scanner will refuse to take a valid coupon.

However,in a different twist, the other day I was in Home Depot in line, and a clerk came up to me and rang me through using the self checkout.
 
Originally Posted By: DBMaster
...The people in a daze at the checkout - the ones paying by check that don't even open the checkbook until everything is rung up - are the ones that bug me. ...

THIS x 1000!

And on a really good day they, they "forget" that they have coupons until they're rung up, so they fish for them, and they don't even bother looking for the checkbook until the cashier totals them out.

Chances are these are the same people who, when behind you, are breathing down your neck waiting for you to put the divider down so they can start unpacking their cart...
 
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