Originally Posted By: Dave Sherman
The idea of a self-checkout isn't bad, I just don't have good experiences with them. The ones at Home Depot drive me up the wall. If I buy something in a spray can, somebody has to approve it since they are "controlled" substances now. Expensive items like power tools also need approval. I can't buy loose nuts and bolts from hardware, because the self-checkout doesn't have the means to look them up. The other day I went through, with a bag of machine screws, and crossed my fingers. After several attempts to scan it, it finally scanned - twice! Couldn't remove the extra item though, the attendant had to fix it. I think I'm less than 50% successful at using self-checkouts without help.
Sorry, but self-checkout is an oxymoron as far as I'm concerned.
X2! I can't freaking stand Home Depot's self checkouts for these reasons. Half the stuff I buy there doesn't weigh right, and it ends up being more of a hassle than it is worth.
In general though, I like self checkouts. Big box stores never have more than the bare minimum of cashiers working anyway, so I doubt self-checkouts will take many jobs since they still require some level of human oversight. Usually there is one "associate" for every four self checkouts. I've never been in a Wal-Mart at any time where more than half of the registers were open, so if they can at least make it more efficient that's fine with me.