I have a Mazda with basically the same engine. If true, this post freaks me out. In my opinion Mazda should not have voided the warranty. I realize the owner didn't 100% follow the OCI per the type of miles driven....but in no way should that car have failed so miserably. Makes me wonder if I bought the right car.
Owner denied warranty for being outside OCI by 600 miles and short tripping.
- Thread starter CarlB
- Start date
Warped block and worn rings is catastrophic enough to suggest something was ignored. Why wasn`t a service engine light lit with a follow up service call. We are missing something here.
Propflux01
$100 Site Donor 2025
You did....
Has this incident been confirmed as of yet? Let’s not all gather our torches and pitchforks until it is…….
Call me crazy, but there’s something just not right about the “wording” of this statement. It’s not written in a professional manner. Kinda like those texts I get from the USPS saying my package can’t be delivered until I click the link below and fill in my information
“Although this is not what you want to hear…….”?
I mean, really?
Call me crazy, but there’s something just not right about the “wording” of this statement. It’s not written in a professional manner. Kinda like those texts I get from the USPS saying my package can’t be delivered until I click the link below and fill in my information
“Although this is not what you want to hear…….”?
I mean, really?
Yea there may be more to this issue than meets the eye or ear, poor oil quality, driving techniques, long oci,s ,bad filter etc,,,and Mazda not being very supportive on a mechanical problem, check with Mazda regional (not the dealer) for a perhaps better outcome, press the issue with the higher up (management) ,not the sniveling bean counter types. rattle some cages so to speak. a brief letter from a lawyer may help too. there may be a consumer advocate for Mazda automotive group to look into also. State lemon laws??
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Yes, I'm sure there is waaay more to this than meets the eye. Like honesty and truth, for starters. I just checked the Reddit thread, it currently has 316 posts in it, and exactly two of them are the original poster, who made the original post, and the first comment right after that. And hasnt been back since. Shocking, absolutely shocking.
No matter the brand you’re going to have these situations with angry customers. Mazda’s reliability ranking has been one of the best for a while now. I would never base my buying decisions on examples like this.
I no longer exactly believe the bias of CR.
The oil change interval for that vehicle is one year or 10,000 mi. An average of just over 5,000 seems reasonable. Barely outside of the severe service window. Maybe he changed it 5,000 in the winter and 7,000 mi in the summer and it's not severe
We just don't have enough information.
Yep. I typically trust them as much as JD's "Initial Quality" numbers.
I like how Buick goes from 3rd to 11th from one chart to the next.
I think that particular engine had some kind of issues from the factory? Warped block from low oil temperature? Sounds like B.S. to me.
Or Maybe the dealer skipped every other oil change since it was coming in at 5k intervals instead of the 10k normal service intervals, and lost track of when they actually changed the oil? I would think most dealerships would make sure at customer doing 5600 mile oil changes there, was happy, but maybe this one is a bad one?
To this end, I've had car insurance from multiple companies that had apps that tracked your driving, I think 5 or 6 at this point. Most of them are fairly unobtrusive and give good ratings for more or less normal driving in your area.
Progressive is not one of those where their app is unobtrusive. They gave me and my wife terrible ratings on their driving app and it caused my insurance rates to go up with other carriers for a year or so. I recommend not ever using their driving app, unless you drive at or under the speed limit 100% and drive grandma style as in, super easy acceleration, braking and turning.
I trust this as far as I can throw it. We are absolutely not getting the whole story or it's fake to begin with. Engines don't fail with 5600 mile OCI's. Don't buy it.
I have two of these engines. Over servicing so far, but sliding into 5K OCI. My cars are not short tripped. You have to drive a ways to get anywhere around here.
If someone doesn't want to buy a Mazda because of this letter (if it's even real) is ridiculous. Mazda has a very good engine in the 2.5L and it has proven extremely reliable from everything I can see. My two are only at 15K and 10K, so early. I guess I'll find out!
I have two of these engines. Over servicing so far, but sliding into 5K OCI. My cars are not short tripped. You have to drive a ways to get anywhere around here.
If someone doesn't want to buy a Mazda because of this letter (if it's even real) is ridiculous. Mazda has a very good engine in the 2.5L and it has proven extremely reliable from everything I can see. My two are only at 15K and 10K, so early. I guess I'll find out!
AZjeff
$50 Site Donor 2023
Did anyone actually read the alleged owner's alleged post? An 8 page dog pile on Mazda based on one post on social media.
A 2023 is at most 2 years old in August 2024 when it failed with 29,600 miles or 14,800/yr. The owner states work commute 4.3 miles one way. Other mileage is picking kid up at school and getting groceries. This is owner's words. 14,800 miles is 40.5 miles every day of the year. The whole thing smells like fish.
I'd want to know more before I put Mazda on my never buy black list.
A 2023 is at most 2 years old in August 2024 when it failed with 29,600 miles or 14,800/yr. The owner states work commute 4.3 miles one way. Other mileage is picking kid up at school and getting groceries. This is owner's words. 14,800 miles is 40.5 miles every day of the year. The whole thing smells like fish.
I'd want to know more before I put Mazda on my never buy black list.
Do you disagree with the following?
Engines can fail unrelated to OCI. Manufacturers can deny warranty for violations of their warranty conditions.
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