Originally Posted by Mr_Jay
Originally Posted by BigCahuna
Originally Posted by PimTac
The bigger question is why wouldn't you run a dexos oil? It's a prevalent spec and would be easier to get rather than hunting for a oil without the dexos spec
There's nothing "Special" about oil that carries the dexos label. Did you know, that even if you use GM's Dexos oil, they can and will deny a claim for excessive oil consumption?. Like the op said , it's a scam to get oil purchasers to use anyone's oil with Dexos on the label. If you don't believe us, call Blackstone and ask them whats so special about GM's oil.,,,
Thanks, I just wanted to add one more real story to the mix so people can draw from. I just think what we're being told and what the reality is are two different things. And here in Canada I have been told by a consumer lawyer who is a family friend that we have legal procedures that force dealers to honour warranties without these manufacturer labels. I assume the law is much the same in the US. Dealers and manufacturers may threaten, or may initially deny service on warranty, but when you get a lawyers' office to phone the dealer, typically they cave instantly because they know they have no way to legally deny the claim. 99% of the time you don't actually have to file a claim in court to get them to honor warranties. I have never had to do this, but this particular consumer lawyer friend of mine has handled multiple cases regarding warranty denials.
The more people that get this info, the better.
That's not the way it works, a dealer isn't going to cave to the lawyer, the dealer isn't even the one denying the warranty, it's the manufacturer. And good luck with "Jimmy I barely passed law school", going against GM, who can roll out 50 of their own lawyers from Harvard and bury you and your guy. You'll be shelling more money to your lawyer in legal fees, than it ever would cost to just fix your car...and GM knows this. They deny warranties every single day. They don't care one bit. They don't care about your lawyer, or losing you as a customer. For some reason people keep going back. Heck, it took 10 years and a half million people in a class action suite to get GM to pony up for their Dex Cool fiasco. They don't care about customer service even, lawyers, bad reputations, poor quality. Nothing. You will get nothing from them unless they want to give it to you, and they'll only give it to you if there is a legitimate reason to. Heck, good luck even getting them to warranty any engine issue without receipts of oil changes or service records.