Originally Posted by clinebarger
How is HF going to warranty these tools....In complete sets?
I had an issue with an impact socket from a set with a plastic sleeve around it to protect alloy etc., wheels. The plastic broke. I took the set back to the store, they had me grab a new set off the shelf, open it up and take a new socket from the set. No questions asked. I ended up replacing two sockets from the set. Another plastic sleeve had the start or a crack so I grabbed another socket. Very easy and no questions asked, and I didn't need a receipt. I heard somewhere they give you a new set, that wasn't the case with me.