Most modern front loaders are not meant to be worked on by anyone besides a trained repairman with special tools.
On the Neptune if the door latch fails to hook up, a circuit board that also controls draining, is destroyed. Bearings and drive assemblies are expensive and take a lot of time to replace. There are circuit boards that cannot be repaired and are very expensive. The machine comes apart like a mouse trap and is a pain to put back together.
I purchased a Staber because it is designed to be repaired with no special tools. Everything is easy to get at through the front. Jobs that take hours on the Neptune take very little time on the Staber. It has bearings on both sides of the drum instead of having the whole drum hanging out in space, supported on one end, against a fragile door seal on the other end. All parts in and around the drum are stainless steel, were the washing is done. The water pump is self purging and is easy to replace, requiring only basic hand tools, through the front cover without removing anything else to get to it. And the spin dry works much better than the Neptune, cutting drying time in half. The long term ownership of a Neptune is very expensive and I can't imagine it going to 5 years without help.
I purchased a Staber after seeing the machine in an extended day car facility where it was doing ten to twelve loads a day, with hot water and lots of bleach, seven days a week and at five years had, as the only service, the replacement of the drive belt, which the laundry guy did himself. That kind of use would have killed the Neptune I owned in less than a year.
The Staber cleans better, uses less water, cheaper soap and I can do any repair myself. I like all the stainless steel parts and the plastic top cover, too. Sometimes simple, better parts and better made is just plain better.
The Maytag repairman in the TV ad that is always sitting around is retired. He made his fortune with the Maytag billing rate and Neptune washing machines.
On the Neptune if the door latch fails to hook up, a circuit board that also controls draining, is destroyed. Bearings and drive assemblies are expensive and take a lot of time to replace. There are circuit boards that cannot be repaired and are very expensive. The machine comes apart like a mouse trap and is a pain to put back together.
I purchased a Staber because it is designed to be repaired with no special tools. Everything is easy to get at through the front. Jobs that take hours on the Neptune take very little time on the Staber. It has bearings on both sides of the drum instead of having the whole drum hanging out in space, supported on one end, against a fragile door seal on the other end. All parts in and around the drum are stainless steel, were the washing is done. The water pump is self purging and is easy to replace, requiring only basic hand tools, through the front cover without removing anything else to get to it. And the spin dry works much better than the Neptune, cutting drying time in half. The long term ownership of a Neptune is very expensive and I can't imagine it going to 5 years without help.
I purchased a Staber after seeing the machine in an extended day car facility where it was doing ten to twelve loads a day, with hot water and lots of bleach, seven days a week and at five years had, as the only service, the replacement of the drive belt, which the laundry guy did himself. That kind of use would have killed the Neptune I owned in less than a year.
The Staber cleans better, uses less water, cheaper soap and I can do any repair myself. I like all the stainless steel parts and the plastic top cover, too. Sometimes simple, better parts and better made is just plain better.
The Maytag repairman in the TV ad that is always sitting around is retired. He made his fortune with the Maytag billing rate and Neptune washing machines.
