Originally Posted By: 97f150
Sync works flawlessly in both my 2012 F150 and my wifes 2012 Fusion, whether it be in the morning, at lunchtime or midnight, it works the same always. I personally cant see how its difficult to use. I set up my SILs phone in her 2010 Impala and had to consult the owners manual and still guessed. Took 20 minutes, and is ridiculous to use while driving. With sync a simple button push to call, answer, and switch, all on the steering wheel.
Also I have heard of tranny problems with the Fusion, I figure thats what the 6/60 power train is for, and extended after that just for that reason.
I don't think Sync is causing the problems for Ford. MyFordTouch is the culprit. I agree Sync works OK, though not worth a lot IMO.