Last month, there were two threads about a defective fram ultra filter for a mazda 2.5L. Due to bickering, both threads were locked.
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First thread: https://bobistheoilguy.com/forums/t...leads-to-engine-damage-in-2018-mazda6.337263/
Second thread: https://bobistheoilguy.com/forums/t...-leads-to-engine-damage-in-2018-mazda6.337855
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Many of you asked to to be updated once it was resolved so here's the final update from another forum:
"Hey everyone, OP here! Thanks for everyone's insights, comments (whether good or bad, appreciated all of them), criticism, etc. I wanted to give you all an update on what happened.
I went to an independent mechanic to get my engine replaced. Ended up replacing it with a used engine (that comes with a warranty) because Mazda said it could take up to two months to source a new engine. As I sent the pictures previously, the independent mechanic found the seal in my original engine. After I got the car back, I sent the defective filter back to Fram (they had sent me a prepaid shipping label) and other forms to fill out. Alongside, I sent the images of the seal in my engine and the links to this forum and the Bob oil guy forum. Within a week after Fram received the defective oil filter, I had their insurance company contact me and offer me the full payout for replacing my engine and the initial diagnosis costs from Mazda. They were very fast with this, I was able to get a resolution and the whole amount wire transferred to me a week after the filter was received.
All in all, I acknowledge that this was a lucky outcome for me and am very relieved about it. While the car is still under warranty for another 11 months, I will be going to Mazda to do my oil changes going forward."
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First thread: https://bobistheoilguy.com/forums/t...leads-to-engine-damage-in-2018-mazda6.337263/
Second thread: https://bobistheoilguy.com/forums/t...-leads-to-engine-damage-in-2018-mazda6.337855
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Many of you asked to to be updated once it was resolved so here's the final update from another forum:
"Hey everyone, OP here! Thanks for everyone's insights, comments (whether good or bad, appreciated all of them), criticism, etc. I wanted to give you all an update on what happened.
I went to an independent mechanic to get my engine replaced. Ended up replacing it with a used engine (that comes with a warranty) because Mazda said it could take up to two months to source a new engine. As I sent the pictures previously, the independent mechanic found the seal in my original engine. After I got the car back, I sent the defective filter back to Fram (they had sent me a prepaid shipping label) and other forms to fill out. Alongside, I sent the images of the seal in my engine and the links to this forum and the Bob oil guy forum. Within a week after Fram received the defective oil filter, I had their insurance company contact me and offer me the full payout for replacing my engine and the initial diagnosis costs from Mazda. They were very fast with this, I was able to get a resolution and the whole amount wire transferred to me a week after the filter was received.
All in all, I acknowledge that this was a lucky outcome for me and am very relieved about it. While the car is still under warranty for another 11 months, I will be going to Mazda to do my oil changes going forward."