Volkswagen Dealer arguing with me over the color of 508 oil.........

[scrllock]

I would be surprised if it's even 504. I believe 502 is still the cheapest bulk option and if there's some slightly faster CBU oh well, that's another carbon cleaning job they get. I know my local dealer cost-cuts like this, 99.9% of customers will never care or notice.

 

[kschachn]

Nope. I am just saying beyond the actual thickness needed doesn’t buy much. Be the viscosity range in the SAE 30 or 40 range.

Sure. I guess I was thinking along the lines of going from the recommended -20 grade to a -40 grade with the corresponding HT/HS requirement of an approval such as VW 504 00.

 

[edyvw]

I would be surprised if it's even 504. I believe 502 is still the cheapest bulk option and if there's some slightly faster CBU oh well, that's another carbon cleaning job they get. I know my local dealer cost-cuts like this, 99.9% of customers will never care or notice.

They need VW504.00 for tdi’s so they stock that a lot!
I mean, nothing would surprise me, but I have seen VW dealerships mostly stocked with 0W30 VW504.00.

 

[Zack1978]

OH, please, how do we know ANYTHING specific that the O.P hasn't revealed, isolated, working from a PC on a forum! We don't even know what model VW he is driving!

How do you know they "probably used VW 504.00/507.00 ..."
________________________________________________________

Typical BITOG bickering about nothing - I am out. It's coming on lunch time here, anyways.

2019 GLI 2.0

 

[edyvw]

2019 GLI 2.0

Just bcs. my OCD, I would take it out and send for UOA.
Put in VW504.00.

 

[maduroman]

Hi everyone,

So as the title indicates, my local Volkswagen dealer is/was arguing with me over the color of fresh 508 0w20 oil. I took my car in for a recall and an oil change since it is still under warranty. I would rather have them do the oil change while still in the warranty period so there are no questions about service history.
When I picked up my car, I checked the oil in the dealer lot before even starting my car. As you might expect, the oil was NOT green/blue, but rather a normal honey color as regular oil would look. I questioned the service writer about this and unbeknownst to me, the tech who worked on my car was standing there as well. The tech immediately jumped into the conversation (and was beyond defensive) to claim that the "new" 508 oil is no longer blue/green. He claims it is "bulk" oil and it is all the "normal" oil color now. He claimed to know that it used to be a different color, but it is not that way now. He purported to be an oil expert.
The conversation was ridiculous on many levels! Dealers are really fantastic!

They still use the dye , but it comes in qt bottles and I have noticed that randomly some do not have the dye in the oil
Now if you check the oil it will look *dark* with the dye in it ,if it doesn’t have the dye it will certainly look a honey color
0w20 as far as know is not available as bulk oil , but bottled only ,if you get any in bulk I would bet it won't have any dye

 

[siriusc1024]

Hi everyone,

So as the title indicates, my local Volkswagen dealer is/was arguing with me over the color of fresh 508 0w20 oil. I took my car in for a recall and an oil change since it is still under warranty. I would rather have them do the oil change while still in the warranty period so there are no questions about service history.
When I picked up my car, I checked the oil in the dealer lot before even starting my car. As you might expect, the oil was NOT green/blue, but rather a normal honey color as regular oil would look. I questioned the service writer about this and unbeknownst to me, the tech who worked on my car was standing there as well. The tech immediately jumped into the conversation (and was beyond defensive) to claim that the "new" 508 oil is no longer blue/green. He claims it is "bulk" oil and it is all the "normal" oil color now. He claimed to know that it used to be a different color, but it is not that way now. He purported to be an oil expert.
The conversation was ridiculous on many levels! Dealers are really fantastic!

Claimed to be an oil expert? Hmm. Where have I seen that before?

Fails rationale. The whole point of 508 being dyed is to tell that it's 508. Shouldn't matter if it's bulk or not. It's dyed because of people out there who think the spec that VW selects for their engines doesn't matter (and/or can make a quick buck) or think they know better.

Regardless, if you had concerns then they, as a dealership, should've been more accommodating. You'd think, anyway. Personally, I would've pushed it and asked to see the placard on this bulk oil.

 

[Andyd95]

Our local dealer for a long time did not use nor stock 508, they just used a regular 0W20 - can’t remember if Eneos or Idemitsu. Not sure if it’s changed

 

[SEMI_287]

That’s weird. I’ve used up to a 50-grade in my EA888 and I’ve noticed nothing at all. The 1.4 must be a whole lot different.

My 1.4 is the same with 5w40. Even the fuel mileage is the same.

 

[TiGeo]

You have a GLI. Be happy its not 508 to .

 

[scrllock]

Claimed to be an oil expert? Hmm. Where have I seen that before?

Fails rationale. The whole point of 508 being dyed is to tell that it's 508. Shouldn't matter if it's bulk or not. It's dyed because of people out there who think the spec that VW selects for their engines doesn't matter (and/or can make a quick buck) or think they know better.

Regardless, if you had concerns then they, as a dealership, should've been more accommodating. You'd think, anyway. Personally, I would've pushed it and asked to see the placard on this bulk oil.

Sigh. We've been over this many times, a thicker oil is not going to hurt engines. An oil that's too thin, on the other hand...


Hint: why is it only the 0w20 that's dyed, and not, say, 504?

Answer: it's not dyed to make sure your econo-car has the thin stuff, it's there to make sure the performance trims without the faster oil pump aren't accidentally getting 0w20 508. Since it's tough to discern between an oil which has just sheared down to a 20 grade, they add the dye to the thinnest grade across the brand.

 

[ARCOgraphite]

2019 GLI 2.0

Belated Congrats. 6M? Notice any performance or engine noise changes after this OC?

Customers used to come in with poor running vehicles and they were clueless that there was anything amiss, even some self-professed "car guys". If I worked on it, I set them out with a good running car. No magic; just the basics - and some cleanliness thrown in where it matters.

I think TiGeo is onto something about the EA888 needing a tad more than than a 20 grade. Cannot say for sure without owning one.

I am somewhat comforted My new ford 2L turbo ecoboom has a 6 qt sump of 5W30 from the factory. 270lb-ft of torque is no slouch.

 

[TiGeo]

Belated Congrats. 6M? Notice any performance or engine noise changes after this OC?

Customers used to come in with poor running vehicles and they were clueless that there was anything amiss, even some self-professed "car guys". If I worked on it, I set them out with a good running car. No magic; just the basics - and some cleanliness thrown in where it matters.

I think TiGeo is onto something about the EA888 needing a tad more than than a 20 grade. Cannot say for sure without owning one.

I am somewhat comforted My new ford 2L turbo ecoboom has a 6 qt sump of 5W30 from the factory. 270lb-ft of torque is no slouch.

If I had a GTI or GLI, both "performance" VWs with the 2.0 EA888 3/4, I would run a 30 or 40 grade vs. the 20 if driving it like I do. For my wife for instance, I'd leave it with the 508/not worry either way really. My buddy with a MK8 R uses the 504 0W30 on track and so far no drama but you'd never see an issue over such a short ownership etc.

 

[edyvw]

You are out of warranty I guess?
Get yourself Mobil1 ESP 0W30 in local Wal Mart. Also, 2019 I think are VW504.00. Check manual and sticker under the hood.

 

[ARCOgraphite]

You are out of warranty I guess?
Get yourself Mobil1 ESP 0W30 in local Wal Mart. Also, 2019 I think are VW504.00. Check manual and sticker under the hood.

VW was offering a generous 72mo/72K mi back then (when I leased).
O.P. might still be in warranty.

 

[scrllock]

My 2019 would still be under warranty if not modified.

2019 R is 504 but GLI/GTI would have 508 sticker.

 

[tbm5690]

Correct, MK7 GLIs spec 508. That said, like others have already mentioned, run a 504. OP may be under warranty still...mine is. Doesn't stop me from using 504.

 

[siriusc1024]

Sigh. We've been over this many times, a thicker oil is not going to hurt engines. An oil that's too thin, on the other hand...


Hint: why is it only the 0w20 that's dyed, and not, say, 504?

Answer: it's not dyed to make sure your econo-car has the thin stuff, it's there to make sure the performance trims without the faster oil pump aren't accidentally getting 0w20 508. Since it's tough to discern between an oil which has just sheared down to a 20 grade, they add the dye to the thinnest grade across the brand.

Yes, it's dyed so that someone doesn't accidentally put it into something that calls for something like 504.

It's also dyed to that someone doesn't put non-508 where called 508 is called for.

Further, the dye distinguishes it from other 0w-20's because 508 is very specific 0w-20.

It's dyed so that people who are spec'd 508 get 508.

 

[kschachn]

Yes, it's dyed so that someone doesn't accidentally put it into something that calls for something like 504.

It's also dyed to that someone doesn't put non-508 where called 508 is called for.

Further, the dye distinguishes it from other 0w-20's because 508 is very specific 0w-20.

It's dyed so that people who are spec'd 508 get 508.

Yup, VW made it clear that 508 00 oil was not to be used in any vehicle where it was not approved. As has been stated already, a higher HT/HS won't cause harm but a lower one can.

There's nothing beneficial to using it except for a small decrease in fuel consumption. However, VW must strongly discourage the use of other grades in the manual, and in marketing materials due to the EPA award letter for CAFE.

With the fuel dilution that I've seen in my EA888, 504 00 is a better choice.

 

[scrllock]

Yes, it's dyed so that someone doesn't accidentally put it into something that calls for something like 504.

It's also dyed to that someone doesn't put non-508 where called 508 is called for.

Further, the dye distinguishes it from other 0w-20's because 508 is very specific 0w-20.

It's dyed so that people who are spec'd 508 get 508.

There aren't other 0w20s at a VW dealer. And if it were the other way around, why isn't 504 0w30/5w30 dyed to make sure people don't get 502? Well, because 502 allows for 30 grade oils. No mechanical reason you can't use a 30 grade in a motor spec'd for 502.

OP is worried about nothing and you're going to get another thread locked.