wemay
Site Donor 2023
Took the Sonata in for a recently developed slight ping (on regular) and a startup rattle coming from the rear. They take it in without hitch. Two days later they call me in and say it's done. I reach the dealership and see they parked my car 2ft adjacent to a wall (passenger side). I jump in and move it out to a regular parking spot to give it a look-see. Low and behold, there's a 5 inch scratch down to the metal causing valley dent. I calmly walk over and show the Tech. With a straight face he asks, "how'd you do that in our parking lot?" He then puts his palm up and mentions to the guys who retrieve the cars to get another guy to see "what other cars I damaged."
Needless to say, I was LIVID. Nt to mention the audacity that he was more upset than me. The dealership completely refused to entertain anything other than it was the customer's fault.
I didn't buy the car there but heard this dealership was quicker. I learned my lesson. On my way home it still pinged. That was the straw... I called our family attorney who mentioned how much and how drawn out the litigation could be. I gave up after a week and the dealership sent me a $750 check plus a release of fault letter i had to sign. Our local Chevy dealership gave me a truly great deal and now I'm back in the General's graces...after 30 years.
Needless to say, I was LIVID. Nt to mention the audacity that he was more upset than me. The dealership completely refused to entertain anything other than it was the customer's fault.
I didn't buy the car there but heard this dealership was quicker. I learned my lesson. On my way home it still pinged. That was the straw... I called our family attorney who mentioned how much and how drawn out the litigation could be. I gave up after a week and the dealership sent me a $750 check plus a release of fault letter i had to sign. Our local Chevy dealership gave me a truly great deal and now I'm back in the General's graces...after 30 years.
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