Toyota 4 Runner shockingly disappointing rental experience

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Jun 8, 2016
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Location
Texas, USA
I took a week-long vacation to my home town in Wyoming last week. I had rented a midsize SUV and surprisingly ended up with a 4Runner. Not sure what year it was, but it had 42,000 mi on it so I'm assuming 2024 or 2025. It became immediately apparent that Toyota has ditched the V6 in favor of a turbo 4. I think that and several other factors have been transformative for this legendary vehicle. Not transformative in a good way.

I defer back for a moment to my friend Kelly's 2013 4Runner. I always regarded it as a solid, quiet, comfortable and capable truck. The vehicle I drove last week pales in comparison. That is the loudest, coarsest 4-cylinder I've experienced since my '78 Monza with an Iron Duke. Noisy, rattly, wheezy, and whiny with seemingly no sound insulation in the firewall whatsoever. I actually went out to the garage one morning to check the oil because I wasn't sure it had any in it. It was full.

Calibration on the throttle was also sketchy at best. A regular amount of throttle from a stoplight got you next to no acceleration, but a millimeter more spurred a reaction as if I was trying to race someone. My right foot was never able to adapt to the underreaction and overreaction of that throttle mapping.

Moving on to fit and finish, doors were surprisingly tinny and hollow sounding when closing, and if I put any weight on the door armrest while getting out, it creaked loudly. Similar situation with the assist handle on the far side of the center console. When I picked up my 91-year-old friend to take her to dinner, she used it to help her up into the passenger seat and we both thought it was going to tear off.

I'm writing this brief review because I've heard nothing but praise, accolades and boot kissing from all Toyota owners about how wonderful their cars are. If they've been so wonderful for most of my life, they've taken a dive recently. My sister, who was traveling with me, even said "none of my Toyotas were ever like this". She comes from an '89 Corolla SR5 coupe, 2001 Tacoma PreRunner, 3 Highlanders all of different generations, and now she's on her second Camry. She was quite excited to find out we were getting a 4Runner at the rental counter. We were both excited to get rid of it at the end of our trip. Cost cutting apparently has taken its toll this celebrated Toyota. I somehow feel this condition isn't reflected in all new Toyotas, but I no longer feel like I'm missing out on anything.
 
I know of two types of Toyota owners:
Those keeping what they trust - like a 5.7L
Those who moved on to something else
OR-those who owned one and were extremely disappointed. We can all agree the 5.7 was a great motor in a great truck. Even then-the interior wasn't that great-especially in the low to mid trims. Poor use of space, etc. They have been working for years to build a decent full size SUV-and the results were and still are terrible.
 
My son's 99 Camry is an amazing example of quality. And it was made in Kentucky! But at the time the Yen was at a bad (for them) ratio to the dollar so they really poured the engineering and value in.

My 2019 and 21 Prii have slipped in subtle ways compared to the legendary 04-09 generation. Just cheaper feeling plastic splash guards, an LCD screen "glass cockpit" vs discrete vacuum flourescent and LED dash indicators, that sort of thing.
 
4 runner and Jeep Wrangler both fit the same category for me. " terrible at 90% of what I need a car to do" which is drive on a paved road at speed.
 
Toyota has plenty of sheep in the US to continue their sales numbers. I owned one Toyota in my adult life, I bought a 1999 Tacoma new. I got rid of it a year and half later because I didn’t need a truck in my life. Every time I checked out Toyota’s against the competition, the Toyota was quickly removed off the list because of the low rent interiors.
 
My 2019 Tacoma is fine. BUT I did have to re-gear to 4.88 and OV Tune it. Plenty of pep, MT is perfect, and cab quiet. Now that I added Bilsteins the ride is spectacular.

All that said it does sound almost like Toyota doesn't care a wit about the USA audience anymore sadly. Almost as bad as Honda, Mazda, Subaru........

Not sure what to buy next car, yet. My truck until whatever age I croak.
 
I'll agree Toyota seems to be resting on it's laurels and the price does not correlate any more (Crazy to think there is a "Toyota Tax" like there used to be with luxury/sport brands)

In all fairness:
- 40,000 on a rental is probably like 100,000 on something a single owner car
- We have grown accustomed to every bigger cars
 
I'm assuming 2024 or 2025.
That would be a 2025 or newer. 24 were still the V6 and 5 speed auto. The 4 banger got one of those 8 speed autos that drive me nuts. I'm glad I got my 2023 4Runner and sure can't see trading it in on the new gen 4Runner. All that plastic cladding on new gen 4Runner ruined the looks.
 
My 21 Tacoma has been reliable - that's the best thing I can say about it. The driving experience is painful. Gutless engine, indecisive trans.
Thank you! Exactly how I feel about our pastor's 2017 with the 3.5 and auto. It could be a great truck if Toyota could just get the throttle and shift mapping right.

In contrast my '19 JL is happy to respond to small throttle inputs. Similar model years, similar displacements (3.6 Pstar), same number of cylinders.

It's painful to see Toyota simply not understand how to improve the driving experience. I ask again: does anyone actually test drive these before releasing to the public?? Even inexperienced drivers could tell them "I push the go pedal more and more but it still doesn't go." :rolleyes:
 
I've rented the new 4Runner, it's junk. Although it is at least better than the old one that was noisy, uncomfortable and seemed to have a hole in the gas tank.
 
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