That's a pretty hyperbolic statement. Tesla's repeat customer purchases have been as high as 70% although current numbers are more around 60% according to one poll. The industry average is around 65%. Another poll by a better respected agency disputes that number. I would like to see what the questions were and what the reasons were (if any) that were given by current owners regarding why they wouldn't buy another Tesla. We all know that polls can be manipulated by those with an agenda.
In any case "every single existing customer" being damaged ? Not hardly.
https://www.kbb.com/car-news/is-tesla-brand-loyalty-starting-to-slip/
In any case "every single existing customer" being damaged ? Not hardly.
https://www.kbb.com/car-news/is-tesla-brand-loyalty-starting-to-slip/