switched to the family plan worst mistake ever

[Win]

Was the sales tax a separate line item on the receipt in addition to your first payment?

Or was the price just (12)($55) and the sales tax is in there somewhere?

The total sales tax on all the phones, including the keepers, if any, was $140? Or that was the tax on the phones you returned?

That sounds like a confiscatory tax rate.

 

[ram_man]

Originally Posted By: Quattro Pete
Originally Posted By: ram_man
are you confused?
We upgraded our phones the new phones did not work correctly. Poor call quality so we exchanged them.

In the opening post you wrote that it was "because it was boring". Sounds like you later came up with a bunch of bogus issues to justify the return.

Quote:

I dont want to sound rude. But if you cannot fully grasp the conversation and are going to make stupid comments like that then please refrain from posting.

Read the contract that you signed. It should explain your rights.



my wife didnt like the iphone because it was boring and had poor battery life. You have 14 days to decide that you like the phone or not
Are you suggesting that since we used our 14 days to find out which phone actually worked for us that they should be allowed to screw us or yank us around? We played by the rules and so should they. My wife didnt like the phone. I would have kept the lg g2 if it would have worked correctly and my wife would have kept it to. Aside the poor call quality we liked the phone.

 

[ram_man]

Originally Posted By: Win
Was the sales tax a separate line item on the receipt in addition to your first payment?

Or was the price just (12)($55) and the sales tax is in there somewhere?

The total sales tax on all the phones, including the keepers, if any, was $140? Or that was the tax on the phones you returned?

That sounds like a confiscatory tax rate.




when we were in the store sales tax was the only thing we had to pay up front.

 

[Quattro Pete]

This is the fine print:
Quote:
Sales taxes due at sale on full purchase price.


And it sounds like that's what happened.

Can you call Sprint to verify how the sales tax will be returned to you? Ask for a manager if you're getting an inconsistent story. Keep calling them until you come across someone competent.

 

[ToyotaNSaturn]

A few mentions of Ting.com, for good reason. It works, cheap, predictable.

Hard to be reasonable phone bills and decent service. Sprint's network isn't the greatest but is generally decent enough, and for $25 or less bills per phone, it's hard to beat.


Ting.com rocks.

 

[ram_man]

Originally Posted By: Quattro Pete
This is the fine print:
Quote:
Sales taxes due at sale on full purchase price.


And it sounds like that's what happened.

Can you call Sprint to verify how the sales tax will be returned to you? Ask for a manager if you're getting an inconsistent story. Keep calling them until you come across someone competent.




right. I understand that. This is where the waters get merky. Sprint even the upper tier managers keep saying the store is in charge and the store even the district manager keeps saying its not the stores responsibility its the customer care people. Neither one has anyone competent. The customer care acct specialist manager was supoosed to call me back and never did....I had to call back couldn't get that girl who originally promised to call back. I even took down her name an id number... they have the worst customer service of anyone I have ever experienced. I have never dealt with such incompetence.

 

[surfstar]

When you returned/exchanged the phones, you should have been credited the previous sales tax against the new phone. You should have never agreed to pay tax again and again.

Raise a big stink and try and return it all and get your $ back, then switch to a low-cost service and save hundred$ a year.

 

[Win]

Were all of these transactions at the same retail store? Or online?

As Surf stated, the usual and customary time to refund or collect additional tax would be on the exchange.

 

[dishdude]

This thread reads like a bad rerun.

http://www.bobistheoilguy.com/forums/ubbthreads.php/topics/3266524/1

 

[Astro14]

Despite the continually changing details, the claim that a $140 loss is the "worst mistake ever" means that either you've never made any mistakes or you're unaware of your larger ones....

You're losing sleep and upset over this? You created the situation by buying and returning multiple phones in days...dabbling in, dealing, changing your mind, and returning luxury electronics and now, you're out $140.

Looks like a cheap lesson in how not to handle life's luxuries....

 

[kschachn]

This isn't making sense. Yes, Sprint does have a return window for any reason - but there is a restocking charge, or whatever they call it. You had to pay that. If you say there wasn't one then you weren't at Sprint.

Originally Posted By: ram_man
my wife didnt like the iphone because it was boring and had poor battery life. You have 14 days to decide that you like the phone or not
Are you suggesting that since we used our 14 days to find out which phone actually worked for us that they should be allowed to screw us or yank us around? We played by the rules and so should they. My wife didnt like the phone. I would have kept the lg g2 if it would have worked correctly and my wife would have kept it to. Aside the poor call quality we liked the phone.

 

[ram_man]

Sprint does not have a re stocking fee or atleast this store doesnt.
and its jot the monetary value that makes the mistake that bad its the annoyance.

And surfstar I agree I was very unhappy with paying the sales tax again and again. I argued about it and was told I had to. In hind sight I wish I would have told them to screw off then. But the plan is a decent cost being with the whole family . And my mom is the sole owner of the acct and me dropping my line at that point would have gone against what she was trying to accomplish which was saving her money.

 

[ram_man]

Im not trying to save money either just trying to get money that is owed to me that they admit they owe back. And yes because of all the lies and miscommunication I would like to switch
Im sick of poor customer service and being lied to.

 

[ram_man]

Originally Posted By: Win
Was the sales tax a separate line item on the receipt in addition to your first payment?

Or was the price just (12)($55) and the sales tax is in there somewhere?

The total sales tax on all the phones, including the keepers, if any, was $140? Or that was the tax on the phones you returned?

That sounds like a confiscatory tax rate.

about. 140 is the sales tax they owe me on phones we returned. I dont expect the sales tax back on the phones we kept. Those worked out

 

[ARB1977]

Originally Posted By: Miller88
Originally Posted By: Mykl
Originally Posted By: Miller88
Every Android phone I have had suffers from extremely poor battery life.


Same here. I like Android for tablets, but for phones every one I've used has been terrible.


I strongly dislike Apple (as a company and their products). If I get another smart phone , i'm almost 100% going to get an iPhone. Sick of Android phones working well for 3 or 4 months then just turning into useless pocket warmers.

The iPhones seem to be able to last a year or two. As long as you don't break the screen.

I've enjoyed my androids. One was a Droid incredible by HTC and my current one a Droid razor. I've had this one for a year and a half.

 

[kschachn]

Your Sprint store, and the whole experience must be in the Twilight Zone then.

Originally Posted By: ram_man
Sprint does not have a re stocking fee or atleast this store doesnt.
and its jot the monetary value that makes the mistake that bad its the annoyance.

And surfstar I agree I was very unhappy with paying the sales tax again and again. I argued about it and was told I had to. In hind sight I wish I would have told them to screw off then. But the plan is a decent cost being with the whole family . And my mom is the sole owner of the acct and me dropping my line at that point would have gone against what she was trying to accomplish which was saving her money.

 

[strat81]

Originally Posted By: salv
Another [censored] practice that has to stop is for subscribers to be paying the company's taxes and maintenance costs. Prepay customers don't pay any of those costs.


The customer pays for everything. Always.

When the customer doesn't pay for everything, the company becomes SHLD.

 

[97f150]

Sounds like you were hit with a re stocking fee.

Another plug for Verizon here. If my phone doesn't have service, no one else's phone in the area does. 20% employer discount makes it more affordable.

 

[ram_man]

No its not a re stocking fee. It was only sales tax. They admit they owe me money they just can't figure out when where or how

 

[beanoil]

While I am sorry for your issues, I am not surprised. Sprint does the same thing a vacuum does. I switched from Verizon to Sprint a couple years ago, and was so disappointed that I paid the ETF's and went back to Verizon. The problem is Sprint, not whatever hardware you have. The combination of Verizon and an iPhone is hard to beat. Good luck...