I'm sure many or most of you that subscribe to Sirius XM already know this, but for those that don't....
I received an email from Sirius XM two months ago advising me that my subscription will automatically renew in August for one year at $23.05 per month. No further reminders of course as most people will forget and not act so far in advance, but I keep it on my calendar. So today I engaged their chat box on their website and said that I would re-subscribe only if I can get the same price I had this past year. I doubt a reason is needed, but I nonetheless said that I only use it in one car and often get drop outs here where I live in the mountains (true), and so their renewal price was not worth it.
Within minutes they came back with a price of $7.35/month including all taxes and fees for the same service for one year, a 68% discount and actually a little below this past year's price.
I do this every year and never have a problem, whether on the phone or through the chat box. The chat box saves me the struggle of dealing with a heavy foreign accent and eliminates much of the small talk. Be sure to keep the renewal date on your calendar. I'm sure they make a fortune on the people who forget until they notice two months of billing at list price on their credit card.
I received an email from Sirius XM two months ago advising me that my subscription will automatically renew in August for one year at $23.05 per month. No further reminders of course as most people will forget and not act so far in advance, but I keep it on my calendar. So today I engaged their chat box on their website and said that I would re-subscribe only if I can get the same price I had this past year. I doubt a reason is needed, but I nonetheless said that I only use it in one car and often get drop outs here where I live in the mountains (true), and so their renewal price was not worth it.
Within minutes they came back with a price of $7.35/month including all taxes and fees for the same service for one year, a 68% discount and actually a little below this past year's price.
I do this every year and never have a problem, whether on the phone or through the chat box. The chat box saves me the struggle of dealing with a heavy foreign accent and eliminates much of the small talk. Be sure to keep the renewal date on your calendar. I'm sure they make a fortune on the people who forget until they notice two months of billing at list price on their credit card.