Oh yeah, they're kidding about being busy. I skipped the whole texting thing and talked to a real person. I don't think I was on hold for more than a couple seconds, it just basically transferred right away.I am on with the 800 number currently. It stated they were so busy, can we text. i said sure, and was connected to a text conversation. I texted to cancel the subscription immediately, they response back was do I want to start or transfer new service. Typical shenanigan to break the consumer down.
Now the response is do I want to lower may rate, my response is please cancel immediately. The response back is may I ask why you would like to cancel today. My response back is please cancel immediately.
Now I get a response that I am required to fill out a form to confirm my identity. I reluctantly fill it out, now asked to confirm my radio ID. Delay, deny, ask me for something I don't have, all in their dirty dog games
🤣🤣🤣🤣🤣🤣🤣Discovered today SIRIUS is charging me $23.95 per month. Has no idea. I had a $5.99 per month subscription, and SIRIUS ran their business plan on me. Tried to call for two days, can't get a human.
Dealing with most any media company in the USA is a huge risk of shenanigans to the consumer. We had Shaw Direct from Canada for satellite for over a decade as I guess the Canadians' don't allow so much dirty stuff by ogolopolies.
Disputing on my AmEx card, but I have no one to blame but myself. Why would I ever enter into anything with that dirty dog corporation SIRIUS.
It's your credit card company that allows this. They keep track of your old card number and if the charge comes through from a previously known business, they allow it to charge. They do this as a "courtesy" for auto-pay accounts that you might have forgotten to update.When AOL charged for its service, they would continue to successfully charge a credit card after the card expired. SIRIUS is doing the same thing, my AMEX card was replaced with a new card number and code, yet SIRIUS is still billing the old, invalid card.
I wonder if firms like SIRIUS that are able to successfully process a payment on an expired card pay a higher commission to the credit card companies to allow that practice....
Are you in the IT field for a living by chance?
I find IT professionals may have the skills and time to "beat the games" played by some companies like SIRIUS. Some people like me don't have the skills or the time or desire to even want to play chicken with companies like SIRIUS. I am often on a plane, and when working many times don't have cell phone or POTS line access.
Kudos to you. Project management is a very challenging profession, never ending tracking and issues. My observations not many people have the fortitude to manage tough projects. Lots of responsibilities.Not in IT, but I am in project management and just set a calendar reminder to remind me to call in and cancel.
If you travel a lot, try the Amex Platinum. The annual fee is steep, but if you travel a lot you'll reap the benefits. Lounge access, they'll pay for your Clear membership, Global Entry and Sirius! I easily make back the annual fee and then some.
Well of course you hear more horror stories about companies, people that are happy with them are much less likely to post anything about them.I've heard a lot of horror stories about this company and refuse to do business with them no matter how attractive the offer is.
Reading the OP's post just reaffirmed my belief that this company should be avoided.
The Toyota l purchased last year had a 3 month trial. I let it lapse and would never let them be in a position to "auto renew" on me.