Xm is likely messed up. To draw an analogy imagine ineffective handling of area codes over so many years. Or the YMCA swim testing kids for green/orange/red and then looking them up on a tablet/google sheet.
The sheet is so large they can’t find kids or after the swim test kid was never entered.
I just got an offer from XM, 2 cars, 2 logins, $10/mo, has the radio IDs, when both radio IDs currently have service.
Again as many have said it really doesn’t matter what they get paid or not. One car of ours is $0/mo and the other $2.75/mo. So they want me to go from $2.75 to $10/mo. That’s actually smart on their part. If I accept, they’ve increased the revenue, while providing nothing that they are not already, as I type.