Like somebody else said, maybe she was coming from the service desk.
You can see all kinds of eye-opening things everywhere. Just this week, some yutz decided he wasn't going to wait in line on the major road, started trying to pass people in the center lane, but folks would inevitably try to make a left turn, and then he'd be stuck. It had started when he was behind me, and all the way down the road he was giving everyone the "number one" sign, especially if they caused him to be held up again.
Caught up with him two lights down the road, apparently he got stuck behind someone again and got held up, so he was giving yet another person the number one sign. Had to laugh because despite his big hurry, I still caught up with him. Just kind of glad it didn't progress to full-on road rage battle.