Originally Posted by dogememe
Originally Posted by The_Nuke
There is also an element of inflating the estimated arrival dates at work here, which I have seen at other places besides RA.
This most recent order from RA was submitted on Thursday, and all the cheapest shipping options estimated arrival next Friday. I chose Fed-Ex, and on the Order Shipped email I got Friday from RA, it estimated delivery on Wednesday. Somehow two days were cut off from their original estimate.
When I pull up the shipping number on Fed Ex's aight, their estimated delivery is tomorrow, Monday. So RA had me choosing shipping options based upon estimates that were a full 5 days inflated. It's almost as if they were hoping I would choose a more expeditious shipping option.
It's not malicious intent to upell you on more expensive shipping... It's simple: if it shows up earlier than described, you'll be happy. If it takes longer than the estimate, you'll complain!
I don't consider it malicious for a company to intentionally inflate their various shipping options' estimated delivery dates in the hopes of getting more folks to choose expedited shipping. I consider it underhanded and sneaky, but not malicious.
RA isn't the only company doing it, if they are in fact doing it, but the fact that they seem to be inflating their estimates by almost a week, at least in this one case, does irk me quite a bit.
Is it enough to drive me away from using their website to order parts? No, it isn't. I will continue to give them my business, but I won't put much trust in their shipping estimated delivery dates going forward, that's for sure.
Originally Posted by The_Nuke
There is also an element of inflating the estimated arrival dates at work here, which I have seen at other places besides RA.
This most recent order from RA was submitted on Thursday, and all the cheapest shipping options estimated arrival next Friday. I chose Fed-Ex, and on the Order Shipped email I got Friday from RA, it estimated delivery on Wednesday. Somehow two days were cut off from their original estimate.
When I pull up the shipping number on Fed Ex's aight, their estimated delivery is tomorrow, Monday. So RA had me choosing shipping options based upon estimates that were a full 5 days inflated. It's almost as if they were hoping I would choose a more expeditious shipping option.
It's not malicious intent to upell you on more expensive shipping... It's simple: if it shows up earlier than described, you'll be happy. If it takes longer than the estimate, you'll complain!
I don't consider it malicious for a company to intentionally inflate their various shipping options' estimated delivery dates in the hopes of getting more folks to choose expedited shipping. I consider it underhanded and sneaky, but not malicious.
RA isn't the only company doing it, if they are in fact doing it, but the fact that they seem to be inflating their estimates by almost a week, at least in this one case, does irk me quite a bit.
Is it enough to drive me away from using their website to order parts? No, it isn't. I will continue to give them my business, but I won't put much trust in their shipping estimated delivery dates going forward, that's for sure.
