Not getting the internet speed I pay for

For comparison, I'm supposed to be getting 1000 Mbps, this is my actual speed:

SpeedTest.net.webp
Xfinity Test.webp
 
[QUOTE="I What’s your contract say? I bet it says, “up to XXX speed….”
[/QUOTE]
Plus that's ridiculous speed. I have 5mb and I've never thought it was slow. 5mb is what, 20x slower?
 
I have the router configured to have both 2.4GHz and 5GHz networks, on channels 6 & 153 respectively. On the 5GHz wifi, the maximum download speed I can achieve is 250mbps, and the 2.4GHz maxes out around 80mbps. What gives?
Forget high throughput on the 2.4GHz channels, it's just not possible.

How much bandwidth is allocated to the 5GHz channel? What 802.11(??) standard?

You can get > 1Gb/s sustained throughput on 5GHz (ax) with 160MHz bandwidth allocated to the channel. I do it every day.
 
FWIW, I have Spectrum rated for 500Mbps down by 20Mbps up. Using a Ubiquiti EdgeRouter X SFP and a single Aruba InstantON AP22 in my attic. I'm sitting on my couch on my 2019 MacBook Pro one floor down.
Screenshot 2024-01-02 at 10.19.59 PM.webp
 
FWIW, I have Spectrum rated for 500Mbps down by 20Mbps up. Using a Ubiquiti EdgeRouter X SFP and a single Aruba InstantON AP22 in my attic. I'm sitting on my couch on my 2019 MacBook Pro one floor down.
How much bandwidth did you allocate to your 5GHz channel?
 
Should I call Xfinity and complain?
No, not until you know which WiFi standard you are using and how much bandwidth is allocated to your channel. If you are on 802.11ac, 1Gb/s throughput just isn't going to happen. With an 80MHz 802.11ac channel, you'll be lucky to get 500Mb/s sustained.
 
No, not until you know which WiFi standard you are using and how much bandwidth is allocated to your channel. If you are on 802.11ac, 1Gb/s throughput just isn't going to happen. With an 80MHz 802.11ac channel, you'll be lucky to get 500Mb/s sustained.
But I think we both can agree that even with knowing very little about the poster's setup, if they're running Xfinity equipment, which barring a major end-user equipment change or reconfiguration (Xfinity will provide equipment to support the 1Gbps tier) and what appears to be a modern MacOS version... 75-85x10 is pretty far off. Unless poster is a far away from the AP and going through 6 walls and falling back to 2.4GHz.
 
No, not until you know which WiFi standard you are using and how much bandwidth is allocated to your channel. If you are on 802.11ac, 1Gb/s throughput just isn't going to happen. With an 80MHz 802.11ac channel, you'll be lucky to get 500Mb/s sustained.
How do I find out which WiFi standard I'm using and the bandwidth allocation?
 
But I think we both can agree that even with knowing very little about the poster's setup, if they're running Xfinity equipment, which barring a major end-user equipment change or reconfiguration (Xfinity will provide equipment to support the 1Gbps tier) and what appears to be a modern MacOS version... 75-85x10 is pretty far off. Unless poster is a far away from the AP and going through 6 walls and falling back to 2.4GHz.
Yeah, I agree something isn't right. I would just like to understand which WiFi standard and how much bandwidth is allocated to the channel, so we have the right expectations.
 
Understood you don't limit, but how much bandwidth (channels) do you allocate to your 5GHz radio?
20, 40 and 80MHz. Limit of the AP22. I guess the new AP25 do 160MHz. But I also hear they run super super hot.
 
How much bandwidth is allocated to the 5GHz channel? What 802.11(??) standard?

You can get > 1Gb/s sustained throughput on 5GHz (ax) with 160MHz bandwidth allocated to the channel. I do it every day.
So now we're getting into stuff I'm not sure on.
I'm not sure how to answer the "how much bandwidth" question. Can you clarify?
The router is 802.11ac
In the router settings for 5GHz, for channel width, my options are Auto, 20 MHz ONLY, and 40 MHz.
 
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