Oh boy, where do I start?
First of all, I ordered some Triax Power steering from Amazon back in November 2019 what was advertised and shown on the label as compatible with CHF 11S standard as that is what I needed at that time for my then owned Volkswagen Jetta.
https://www.amazon.com/gp/product/B07WHTFN7F/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
What I received had a different base label that did not mention or show any of those compatible standards as shown on the Amazon link. The bottle I did receive had a white sticker overlay with information stating what I was looking for and expecting to be in the bottle. The back label of the bottle also had another sticker over where the UPC code should have been. See the attached photos of the actual bottle.
Since the Amazon listing was a "Sold by Triax" and a "Shipped by Amazon" sale I had my doubts whether I had a counterfeit product or some other type buffoonery going on that made me suspect as to what was actually in the bottle.
I then used the Amazon seller link information and it listed a phone number of
214-897-6533 for Customer Service. I called it, someone answered and I explained the situation above and was told what I previously said that it was fine and they either had no labels yet or ran out. Did not catch a name.
https://www.amazon.com/sp?_encoding...otocol=current&seller=A1UZMJJOVEC3U&sshmPath=
The whole ordeal does not inspire confidence in the company as being a professional operation if everything corporate wise is smoke and mirrors that people are hiding behind. Hell even the API Licensing address Triax has on file with them comes up as a residential street address and not a corporate or commercial location.
https://engineoil.api.org/Directory/EolcsResultsDetail?accountId=-1&companyId=12586&resultsUrl=/Directory/EolcsResults?accountId=-1
I stand by my original opinion in that Triax comes off as shifty. Until they get their labeling and marketing to better reflect what they actually are, I will treat their products as suspect.