Originally Posted By: fdcg27
Any business where the employees forget that they are there to serve the customers and not the other way around is doomed to fail.
A lack of trade would quickly displace you from any seat in the cockpit of any airliner.
A lot of what's involved in airline flying is unspoken and unknown to those who don't travel much.
The burden is upon the personnel of the carrier to communicate with the passengers, not upon the passengers to know rules that were never explained to them.
In this case, the passenger stood up to confront an FA who had just hit a young woman carrying an infant by swinging a stroller at her. In this case, it would be the FA who is chargeable with assault, not the male passenger who confronted the FA.
Meanwhile, the four striper did nothing.
What would you have done if one of the FAs in a plane under your command struck a young mother holding an infant?
Based upon what you've posted, I'm guessing you would have sided with the FA.
That's one of the most insulting things I've ever read.
IF, the new favorite word here, if the assault happened as you, and the rest of social media, claim, we would be taking that flight attendant off my airplane.
And the flight would cancel for insufficient staff.
But you presume that I would side with crew over the side of right and wrong, just because I ask people to avoid judgement until all the facts are in?
Your reading comprehension is poor, but not as poor as your manners.