Originally Posted By: PimTac
http://www.breitbart.com/big-government/...-before-flight/
A lot of blame to go around here. The big passenger definitely inflamed the situation. As for the FA, it is shocking that he didn't seem to be apologetic in the least. Does customer service exist any longer?
The big guy inflamed the situation?
On the contrary, the big guy gave the FA a badly needed reality check by getting in the FA's face and all but suggesting that he try his luck with someone who wasn't a young woman. He called the FA out in a situation where this was appropriate.
You can see the aircraft's commander in the background basically wringing his hands, wondering why he has to deal with this and probably also wondering why he has to operate with such incompetent cabin crew.
That the stroller shouldn't have been brought aboard is a given, but a young mother with infant who is not an experienced traveler might have done so quite innocently and it's really on the gate agents that this happened, not to excuse the behavior of the FA.
The FA's probably out the door for good and his union will probably not be able to save his job, not that they'll try very hard.
He can always find work with one of the regionals flying between a hub and Nowheresville USA at around a half or a third of his current wage.
Cell phone videos coupled with social media postings of them have proven a powerful antidote to corporate and government lying.