I went to Home Depot to get some hardware today. They must have some new customer service initiative from the corporate brain trust because I had SIX different people ask me if I needed any help. Even the greeter standing standing at the door offered to take me to what I needed! I almost felt like I was at Menards or Ace. However, if I was at Menards there would always be an employee within sight but they assume you know what you want and politely leave you alone until asked. If I was at Ace the old codger would come by, ask once, then move on. Either way, badgering isn't service, but it's a start. Maybe I'll know in a year whether this is just flavor of the month or a permanent shift; that's how long I can usually go between HD visits.