Dealer used 5.5qts for my 10qts capacity Blackwing
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Rumor is they'll keep building it through 2025 or even later. It's actually getting a refresh for '24. But yes, wouldn't put it past GM to kill it right after a refresh, probably to make way for an electric Camaro...
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I’ve been a GM owner since 2011 and a fanboy since I were a kid. After 3 oil changes I never let a GM dealer do the oil again. My wife’s suv uses dexos and I paid for mobil 1 3x. They accidentally stapled an internal work order to my invoice showing dexos. When I called them out they pulled the suv back in and poured oil all over the alternator and motor mount and it was dripping when it came out. As a result they offered me a free oil change next time? They’re crazy. Yeah, it’s only a $100k car here and the tech only makes $70k. Why would a good job be done other than that’s their livelihood.
if the shop is flat rate(most delars are) , not only does speed mean mo' money but upselling parts customers dont need also falls into the mix... other side of the mix for flat rate is when it comes to warranty work, most manufacturers have cut the paid time on the jobs down to bare minimum, so if the problem isn't staring at the mechanic or EZ to do, nobody wants to do it because the mechanic essentially is losing money.. its a tough way to make a living.. I'd advise anybody interested in working on cars to consider another trade like being an electrician, plumber etc.
It's not the $70K tech doing the oil change.Yeah, it’s only a $100k car here and the tech only makes $70k. Why would a good job be done other than that’s their livelihood.
I perform my own oil & filter changes for the simple reason I don't want to leave my car at a dealership any longer than I have to (i.e., warranty work) and I like to pull a sample every OCI and send it off to Blackstone Labs for a UOA.
Incidentally, the last I left my '21 Audi SQ5 Sportback at the dealership for two (2) recalls, I opted to have the 10k-mile service performed, too, as we were taking a trip the next day, and it was due for a change.
Well, I was a couple hours away from picking it up, and this happened from an asleep-at-the-wheel lot person:
The explanation was a 2-dr coupe was parked next to my SQ5 in the lot, and when the lot person went to move the coupe, the wind caught the door and "Bang!", impact right on the right rear quarter wheel arch seam. It took over a month to get their perferred body shop to fix it, and then an interior detail because it smelled like a body shop when I got it back...
Incidentally, the last I left my '21 Audi SQ5 Sportback at the dealership for two (2) recalls, I opted to have the 10k-mile service performed, too, as we were taking a trip the next day, and it was due for a change.
Well, I was a couple hours away from picking it up, and this happened from an asleep-at-the-wheel lot person:
The explanation was a 2-dr coupe was parked next to my SQ5 in the lot, and when the lot person went to move the coupe, the wind caught the door and "Bang!", impact right on the right rear quarter wheel arch seam. It took over a month to get their perferred body shop to fix it, and then an interior detail because it smelled like a body shop when I got it back...
It should also have a “low oil” sensor like GM v8s going back 7 or more years. My 8qt 2016 LS3 GM V8 gives a “low oil” warning if 2 quarts low.
OP Just now bid you know you were low on oil after that 20 mile drive?
I drove 16 miles home from the dealer with no warnings. It was only when I went back out a couple of hours later that the car flashed the Low Oil Level warning. Someone on another forum mentioned something about the sensor taking some time to reset it the oil temp doesn't drop below a certain level?
The lube rack guys are making nowhere near 70k. In my area they’re lucky to be making 30k and the guys making 70k are diesel or transmission specialty techs that were making that same 70k in the 90s before labor times were getting cut constantly.Yeah, it’s only a $100k car here and the tech only makes $70k. Why would a good job be done other than that’s their livelihood.
Stop worrying. The engine didn’t suffer from oil starvation.
Now learn to change the oil on your own.
Now learn to change the oil on your own.
D
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That's from your owner's manual.Your engine holds nine quarts, not ten. So the dealer put in 4.5 quarts, not 5.5. I haven't been that long on this forum, but long enough to read over and over again comments to the tune of "follow the manufacturer's recommendation" or "do you think you know better than the engineers who designed the engine?"
So, imagine my surprise when I see folks here saying: "You drove around with half your sump filled with oil, the other half was empty. Pfft, don't worry about it, your hundred grand Cadillac is just fine!"
Yet God forbid you want to use a different viscosity than what's recommended, and you end up with a ten page discussion about "warranty compliance", "new engines have tighter tolerances", and the occasional "it's all for CAFE" comment.
At the very least, make the service manager document the incident in writing, as part of the service history of the vehicle. It's one thing that he verbally owned up to it, it's something else to have their mistake documented in writing as part of the vehicle's history. After that, you can take it just about as far as you want to.
Lastly, this forum might be a good place to vent your frustration, maybe even feel better, but it will not provide you with a tangible solution. Instead, I suggest you document everything with one or more YouTube videos. Personally, I wouldn't take it well, especially if I had such a nice and expensive vehicle. Good luck!
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It wouldn't be a bad idea to change the oil again, or at least change it a few thousand miles early this interval. The oil life has likely been prematurely degraded compared to what it would have been if it was full since the oil would have experienced higher temperatures. As long as the oil pump maintained pressure, I wouldn't worry about any excessive wear to internal engine parts.
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While some people seem pretty angry over this for what is likely going to end up being a simple mistake with no real consequences… If you can get an extended power train warranty out of the dealer, that really is an ideal solution. I’d rather have that than a new car.
Dry sump, it's totally fine.
This is actually kind of a guide to unethically get a free dealer extended warranty. Dealer can't prove they did, can't prove you didn't.
This is actually kind of a guide to unethically get a free dealer extended warranty. Dealer can't prove they did, can't prove you didn't.
It's a wet sump to be clear. Believe same engine (LT4) is dry sump in the C7 Z06 and Camaro 1LE.
Lube techs aren't flat rate, only full-fledged techs. To get to be a flat rate tech usually takes several years of being an assistant. The system for sure incentivizes some bad behavior in folks that have no ethics.
There is much BITOG truth here hahahaahah. As I said and you say here, I would just make sure you have something in writing saying it was underfilled/had to be sorted out. I would be upset as well but at some point, the hassle of dealing with this past getting it fixed/documented isn't worth the time (to me). They aren't giving him a new car. They aren't going to warranty the car beyond what the manufacturer has already done. There isn't anything wrong with it to justify it - the car never lost lubrication here that could have caused any damage.View attachment 152788
Your engine holds nine quarts, not ten. So the dealer put in 4.5 quarts, not 5.5. I haven't been that long on this forum, but long enough to read over and over again comments to the tune of "follow the manufacturer's recommendation" or "do you think you know better than the engineers who designed the engine?"
So, imagine my surprise when I see folks here saying: "You drove around with half your sump filled with oil, the other half was empty. Pfft, don't worry about it, your hundred grand Cadillac is just fine!"
Yet God forbid you want to use a different viscosity than what's recommended, and you end up with a ten page discussion about "warranty compliance", "new engines have tighter tolerances", and the occasional "it's all for CAFE" comment.
At the very least, make the service manager document the incident in writing, as part of the service history of the vehicle. It's one thing that he verbally owned up to it, it's something else to have their mistake documented in writing as part of the vehicle's history. After that, you can take it just about as far as you want to.
Lastly, this forum might be a good place to vent your frustration, maybe even feel better, but it will not provide you with a tangible solution. Instead, I suggest you document everything with one or more YouTube videos. Personally, I wouldn't take it well, especially if I had such a nice and expensive vehicle. Good luck!
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We all think alike hereI perform my own oil & filter changes for the simple reason I don't want to leave my car at a dealership any longer than I have to (i.e., warranty work) and I like to pull a sample every OCI and send it off to Blackstone Labs for a UOA.
Incidentally, the last I left my '21 Audi SQ5 Sportback at the dealership for two (2) recalls, I opted to have the 10k-mile service performed, too, as we were taking a trip the next day, and it was due for a change.
Well, I was a couple hours away from picking it up, and this happened from an asleep-at-the-wheel lot person:
The explanation was a 2-dr coupe was parked next to my SQ5 in the lot, and when the lot person went to move the coupe, the wind caught the door and "Bang!", impact right on the right rear quarter wheel arch seam. It took over a month to get their perferred body shop to fix it, and then an interior detail because it smelled like a body shop when I got it back...
The only dealer I set foot in is BMW 1X per year for a PA state inspection, and since 2021, I wait with the car, no more loaners for someone with a 2007 and spending $42. From 2007 to 2020, I always got a loaner even for a $42 state inspection. It used to be that I felt BMW would lift the car properly with adapters. Truth be told, even Costco today has the flat pads on their lifts. I clearly remember years ago that lifts had claw like things and lazy techs don't bother to put on the adapters.
P.S. a PA state inspection with a $29.95 coupon is $45 so go figure, BMW charges less than a $29.95 coupon elsewhere. In 2022 the SA tried to say it wasn't gonna be $42 but he caught himself and said it's all good. They tried to say it would be $400 to turn off the icon with the car on the lift, I said no thanks, and the tech reset it anyway. BMW is not as bad as Lexus with bogus imaginary services
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The last comment I want to make is the V series is a special car. Whether I make minimum wage, or $1 mil/yr, that doesn't change.
Everyone who works in a car dealership should have some mechanical sympathy, and realize that cars are what put food on their familes' tables.
At least when I bought my E92 335 in Dec. 2006, the service manager told me that's a beautiful car (there weren't that many yet at that time). I asked him, should I do an oil change at 1200 miles, like the M's? He said did you buy or lease it? I said purchased. He then said if I were you, I would change the oil at 1,200, I would. It may be totally unnecessary, but I'd still do it. Heck, let me put something in the computer, we'll do it for you for $71 (at that time the rates were like $110 for an oil change, but maintenance was always free--I'd do an in between change and pay the $71). But if I leased it, it's not my car, I'd just do it at 15k like the factory says.
A V is like a BMW M, so it should be treated well at a dealership. But like I said, I'm a GM customer and I've been to every dealership in my metro area and they are all bad. So bad I'd probably avoid getting another GM.
Everyone who works in a car dealership should have some mechanical sympathy, and realize that cars are what put food on their familes' tables.
At least when I bought my E92 335 in Dec. 2006, the service manager told me that's a beautiful car (there weren't that many yet at that time). I asked him, should I do an oil change at 1200 miles, like the M's? He said did you buy or lease it? I said purchased. He then said if I were you, I would change the oil at 1,200, I would. It may be totally unnecessary, but I'd still do it. Heck, let me put something in the computer, we'll do it for you for $71 (at that time the rates were like $110 for an oil change, but maintenance was always free--I'd do an in between change and pay the $71). But if I leased it, it's not my car, I'd just do it at 15k like the factory says.
A V is like a BMW M, so it should be treated well at a dealership. But like I said, I'm a GM customer and I've been to every dealership in my metro area and they are all bad. So bad I'd probably avoid getting another GM.
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