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Carquest Red R84090 multiple failures
- Thread starter Junk
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Contact filter mfg. if their filter caused problem. They will pay for repair/replacement of motor. Be good if he has receipt where & when he purchased filter or had oil changed. But not necessary. If oil was changed at a shop, they would be held responsible for damages. And mfg should compensate shop for repair. I have sold parts that caused damages. Mfg stepped in and handled repairs and compensation to customer. Didn’t cost me, shop owner, a cent.
Contact Carquest customer service.
Contact Carquest customer service.
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Does the center tube have holes large enough that the loose filter fragment could easily get through them?
Problem is, the customer didn’t install it, & has no proof (or idea) of how long ago the filter was installed. That’s why I pretty much change the oil IMMEDIATELY on any used car I (or family member) buy. That way I know what is in it & on it-as opposed to unknown or incorrect oil or filter. The lack of records gives Advance & the filter manufacturer an out.
Imo, without more information about the cartridge service history difficult to solely blame the cartridge here. Taken by itself, appears to be a failure. Otoh, if it was run outside the vehicle recommended fci, then that would be a contributing factor. As mentioned, without maintenance records I don't see a filter claim going anywhere. I read the comment that oil didn't appear overly dirty, average looking. Possible, the oil changed but not the cartridge.
Bottom line, a filter service history would be required to say topic cartridge failed in the vehicle manufacturer's recommended interval causing the engine issue.
Bottom line, a filter service history would be required to say topic cartridge failed in the vehicle manufacturer's recommended interval causing the engine issue.
Doesn't make it right, but my neighbor where I used to live has a 2018 Nissan Frontier. Went 23K on factory fill and filter. He asked me to change it. Filter was fine when I cut it open. Put synthetic and a walmart/supertech on. Finally convinved him to change it 11K later. Filter was torn at glue seems in a couple spots. He still bought another walmart filter and went 9K, this one was torn also.
I moved after that but still keep in touch. He's over 100K on the truck now (pulls a trailer with it for lawn maintenance.) Still going.
Probably 4-5 oil changes total, and running with torn filters. Bet lots of cars do to be honest.
To be clear, nothing wrong with a Supertech filter, but in this case, it was used way beyond it's intended purpose.
I moved after that but still keep in touch. He's over 100K on the truck now (pulls a trailer with it for lawn maintenance.) Still going.
Probably 4-5 oil changes total, and running with torn filters. Bet lots of cars do to be honest.
To be clear, nothing wrong with a Supertech filter, but in this case, it was used way beyond it's intended purpose.
Do you always do an oil filter autopsy every time a customer car is throwing codes? Very thorough. In 50 years of having vehicles serviced I have never had a mechanic cut open an oil filter. In fact I asked a mechanic to one time and he just laughed at me.
Not necessarily, and truthfully in this case if it hadn't been a cartridge I likely wouldn't have based on the condition of the oil and everything else I was seeing, but I've probably cut 5 or so filters open in the last year due to either suspicion of a failure or to see if it was full of junk that could have been causing a given issue. Frankly if you suspect something internal going on dissecting the filter should be part of a comprehensive assessment.
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