I would hope that that they would not give false results. If this is the case, I would recommend that everyone discontinues using blackstone labs for their testing. I am just a novice at this stuff mostly but why would we test a sample if its going to be wrong?
That being said. if it’s in fact correct, why? Are you able to check the PVC system and if not i would go to the dealer and ask them for a virgin oil sample. If they refuse, that tells it all. If the PVC system if faulty, leaving it the way it is is detrimental i would think. Not sure if you ran Fuel injector cleaner already but I would.
In the end it just may be the oil that they are using, or a quick spill and fill with lots of oil remaining in the crankcase or a skipped oil filter replacement. I watched Jiffy lube do a change and they dont waste anytime reinstalling the drain plug after a drain and I belive this is common practice. To be fair, they dont have the time to let it drain for 5 minutes. Its in and out and in the end it may not realy matter.
Please keep us abreast as this is interesting. Edit... is it synthetic?