If a car is running properly, and the outgoing oil is being changed within it's oil change interval, there is simply no chance that the new oil sounds any different than the old oil. If oil suffers dilution, or is highly contaminated, that may seem to change things, but a corollary is that new oil will never fix a mechanical problem.Agreed with the second part., assuming everything is in proper working order, and you have minimal fuel dilution, and no antifreeze. The OLM will not know these factors.
It does seem that new oil makes the engine sound a bit differenent, but I suppose that is all subjective BS.