Not long ago, I went with some co-workers to lunch at Taco Smell. As the garrulous cashier went through everybody's orders, she hustled each of them for a donation to some kind of charity to add to the receipt.
I feel this practice is abhorrent.
When she got to me, I gave her my order and refused the charity. She loudly made some comments about it and embarrassed me in front of my colleagues. Then she handed me the receipt and said that I could fill out the survey for a chance to win $500.
Unhappy with my experience, I filled out the survey as I ate the grade-D slop. I detailed my experience truthfully.
Fast forward a week later. My colleagues go to Taco Bell and when they returned to work they started giving me all kinds of grief about how I got this cashier fired.
I didn't want that to happen, a talking-to would have sufficed. They don't fire people in that high-turnover industry just because of one customer survey indicating dissatisfaction with the professionalism of the cashier and with the corporate begging practice. Now my colleagues think that I'm some kind of monster for making her lose her job.
The way I see it, the only thing that is necessary for evil in this world to thrive is the silence of good men. And the next time I get lousy service and get a survey offer waved in my face, I will not hesitate.
Who else here stands up to checkout charity and/or poor customer service?
I feel this practice is abhorrent.
When she got to me, I gave her my order and refused the charity. She loudly made some comments about it and embarrassed me in front of my colleagues. Then she handed me the receipt and said that I could fill out the survey for a chance to win $500.
Unhappy with my experience, I filled out the survey as I ate the grade-D slop. I detailed my experience truthfully.
Fast forward a week later. My colleagues go to Taco Bell and when they returned to work they started giving me all kinds of grief about how I got this cashier fired.
I didn't want that to happen, a talking-to would have sufficed. They don't fire people in that high-turnover industry just because of one customer survey indicating dissatisfaction with the professionalism of the cashier and with the corporate begging practice. Now my colleagues think that I'm some kind of monster for making her lose her job.
The way I see it, the only thing that is necessary for evil in this world to thrive is the silence of good men. And the next time I get lousy service and get a survey offer waved in my face, I will not hesitate.
Who else here stands up to checkout charity and/or poor customer service?