Whiteface Ford owner validates that Ford is monitoring the oil change electronic data and denying warranties

GON

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Whiteface Ford, a honorable Ford dealer out of West Texas, confirms what we all know. FOMOCO is using electronics to track oil changes and is denying engine warranties if the electronics don't show an oil change. One can perform a oil change according to factory maintenance manual, but if the electronics are not reset- FOMOCO won't count the oil change.

 
Would you ever buy a used car with a "Change Oil" message and the oil life at 0%? If the owner said, "Oh, I change the oil regularly, I just never reset the counter," would that make it alright to buy?

If you're not willing to take that gamble, why should Ford (or any other automaker)?
 
Uhh, Magnusson Moss?
Respectfully, your answer is technically accurate but lacks practical relevance as it overlooks the burdens that result when the consumer has to prove a violation. When a car is under warranty, the most practical course, if you want to avoid aggravation and there is a serious and costly warranty claim, is to have it dealer serviced. Or have it serviced at a shop and keep the service invoices. I know this is not a popular answer on a forum that is populated with hands on types, and I acknowledge there is no substantive reason why it should matter, but in practicality it does.
 
Which does require proof that the service was done - so, leaving the maintenance/oil life monitor alone, no reset, makes the case that the “service was done” very difficult to prove.
How many times has the dealer not reset the service minder?

Actually the law reads that the requirement is on the one offering the warranty to prove that lack of maintenance caused the issue. If you were asked to refute this presumably a court or arbiter would accept paper records.

Also, just because the service minder was reset proves nothing. Everyone should just reset it and skip the service altogether. :ROFLMAO:

Of course no one works harder than Ford to lock everyone out of right to repair and deny warranty claims.
 
For an oil related failure they will look for records. Simply resetting the oil monitor is not enough. Then again oil related failures are beyond rare.
This. According to the truck boards (at times) GM will ask for an oil analysis if they need to replace a motor. It's rare (for GM) to take a close look at the oil-but it happens.
 
How many times has the dealer not reset the service minder?

Actually the law reads that the requirement is on the one offering the warranty to prove that lack of maintenance caused the issue. If you were asked to refute this presumably a court or arbiter would accept paper records.

Also, just because the service minder was reset proves nothing. Everyone should just reset it and skip the service altogether. :ROFLMAO:

Of course no one works harder than Ford to lock everyone out of right to repair and deny warranty claims.
Right again, it's far easier to sit in the car and reset the service minder than it is to actually change the oil. Of course in an ideal situation, both are done.
 
This. According to the truck boards (at times) GM will ask for an oil analysis if they need to replace a motor. It's rare (for GM) to take a close look at the oil-but it happens.
I figure between the actual maintenance done, me resetting the reminder, how squeaky clean I assume all my engines are internally, and my contemporaneous documentation (the log is digitally time stamped), I'll be ok.
 
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Which does require proof that the service was done - so, leaving the maintenance/oil life monitor alone, no reset, makes the case that the “service was done” very difficult to prove.
I get around this by literally video recording my oil change. it's a little extreme but I put my phone on short tripod and move it around for each operation.

I do reset the maintenance minder and keep the receipts. Even with this evidence, I wouldn't be surprised if you had to jump through hoops to prove your oil was changed.
 
Right again, it's far easier to sit in the car and reset the service minder than it is to actually change the oil. Of course in an ideal situation, both are done.
Here is a example.

I have a F350 6.7L under Ford warranty through year 2029/ 125k miles. The F350 has been driven under 6k total miles in the past 28 months. The truck has slightly more than 60k miles. I have performed three oil changes in the past 28 months. Yet, Ford "cloud" sends me a notice that the truck requires an oil change. The reason Ford "cloud" send me the notice is not for mileage, but for time.

I suspect an oil analysis will show oil in excellent condition. Yet, Ford could and very well may deny an engine failure warranty repair simply because I was unable to reset the oil change light in a timely manner (truck sits for many months at a time).

It comes down to what the Ford "cloud" captures, not if the truck was in need of an oil change.

Makes for a good argument to have a dealer change the oil while the engine is under warranty. I suspect I use a oil that may be better than for uses, I use Rotella T6, with Mobil 1 filter. Average oil change under 2k miles.

Dealer/ FOMOCO have the upper hand if warranty engine work is required. Their hand gets a little less strong if a FOMOCO dealer does the oil changes. Just real life.
 
For a lot of newer vehicles the connected data pulls up when we run OASIS. A friend of mine that is a total conspiracy theorist was rather freaked out when I could tell him his miles to empty, oil life left, current tire pressures, and history of DTCs for 30 days.
While I had my OBDELEVEN hook up to my Audi to monitor DSG fluid temperature while changing the fluid i dug around in some of the information in the engine information and saw how many WOT I had done (6), the current octane of the gasoline in the tank, the lifetime average octane since new and so much more. I bet if it had ventilated seats it would’ve tracks how many time I farted in the seat lol
 
I reset my minder and log it in the app with what supplies I use. Figure it can't hurt.

I don't really expect engine issues out of the 3.5, provided the phasers really are the new updated design that is finally supposed to be fixed.

Although....

Ford hasn't been able to get a cam phaser right since the 4.6's....so there's that.
 
Here is a example.

I have a F350 6.7L under Ford warranty through year 2029/ 125k miles. The F350 has been driven under 6k total miles in the past 28 months. The truck has slightly more than 60k miles. I have performed three oil changes in the past 28 months. Yet, Ford "cloud" sends me a notice that the truck requires an oil change. The reason Ford "cloud" send me the notice is not for mileage, but for time.

I suspect an oil analysis will show oil in excellent condition. Yet, Ford could and very well may deny an engine failure warranty repair simply because I was unable to reset the oil change light in a timely manner (truck sits for many months at a time).

It comes down to what the Ford "cloud" captures, not if the truck was in need of an oil change.

Makes for a good argument to have a dealer change the oil while the engine is under warranty. I suspect I use a oil that may be better than for uses, I use Rotella T6, with Mobil 1 filter. Average oil change under 2k miles.

Dealer/ FOMOCO have the upper hand if warranty engine work is required. Their hand gets a little less strong if a FOMOCO dealer does the oil changes. Just real life.
Can you not reset the maintenance minder manually at any time? For instance, the Tundra and Rx 350 are still set to 10k OCIs but I just reset them when I do the oil change at 5k. I do the same with the Kia which is set to 7500 mi OCIs.
 
While I had my OBDELEVEN hook up to my Audi to monitor DSG fluid temperature while changing the fluid i dug around in some of the information in the engine information and saw how many WOT I had done (6), the current octane of the gasoline in the tank, the lifetime average octane since new and so much more. I bet if it had ventilated seats it would’ve tracks how many time I farted in the seat lol
Its pretty cool and extremely scary at the same time. We had a customer bring in his F-150 claiming the BCM bricked itself. We were able to see where he or someone had gone in a few days prior and tried to force a bunch of updates with we think ForScan and ended up nuking the BCM in the process. He was very upset when we showed him our findings and that no it would not be covered under warranty.
 
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