Whiteface Ford owner validates that Ford is monitoring the oil change electronic data and denying warranties

Can you not reset the maintenance minder manually at any time? For instance, the Tundra and Rx 350 are still set to 10k OCIs but I just reset them when I do the oil change at 5k. I do the same with the Kia which is set to 7500 mi OCIs.
Yup, should be a dance with the buttons on the steering wheel and menus in the instrument cluster.
 
Would you ever buy a used car with a "Change Oil" message and the oil life at 0%? If the owner said, "Oh, I change the oil regularly, I just never reset the counter," would that make it alright to buy?

If you're not willing to take that gamble, why should Ford (or any other automaker)?
Yes, my “beater” RDX. A friend sent carfax and someone who believed in 3k OCI interval owned it majority of life.

The last oil change was 1yr/7k before.
 
Its pretty cool and extremely scary at the same time. We had a customer bring in his F-150 claiming the BCM bricked itself. We were able to see where he or someone had gone in a few days prior and tried to force a bunch of updates with we think ForScan and ended up nuking the BCM in the process. He was very upset when we showed him our findings and that no it would not be covered under warranty.
Wait till some 14 year old uploads a stuxnet type worm into their dad's new truck, and when you plug it in it bricks Ford's entire cloud infrastructure.
 
Its pretty cool and extremely scary at the same time. We had a customer bring in his F-150 claiming the BCM bricked itself. We were able to see where he or someone had gone in a few days prior and tried to force a bunch of updates with we think ForScan and ended up nuking the BCM in the process. He was very upset when we showed him our findings and that no it would not be covered under warranty.

Forscan scares the pants off me. I use it to make some changes, but they're all pretty minor (I turned off the front seats in the F150 so the stupid screen blocking seatbelt warning would go away).

No way I'd ever try to do any updates on my own. That's is purely in the hands of the dealer.
 
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Wait till some 14 year old uploads a stuxnet type worm into their dad's new truck, and when you plug it in it bricks Ford's entire cloud infrastructure.
Its scary how often it goes down and FDRS is useless while IDS limps along. Or they force an OTA update which fails and the vehicle gets towed in while engineering takes months to figure it out. Lincoln Corsairs have an issue where the HVAC section of the display is in Chinese and can't be changed to English. I have been reading about techs being told "a fix is in the works" for months now.
 
You mean actually make sure leases do not come back abused? Yep.

I know it’s done- not just Ford either. GM, Honda and Toyota all do it in my area.

Most folks beat their cars/rentals like a red headed stepchild - so I expect them to look out for that…..
 
Well, Tesla Insurance takes safety points away when you drive by night, so... all is relative.

Any Insurance company does that. They especially know if you have one of those "black boxes" that plugs in to your vehicle that monitors your driving. Driving at night is a bigger risk than driving during the day...for a number of reasons. Insurance companies have statistics for everything. A renter is a bigger risk (according to them) than somebody who owns their own home.
 
Yep, my little one's classmate's dad has a nice blue F150 Raptor with a cool vanity plate, and a few Audi SUVs.

Sweet guy, except when those two hands get positioned at ten past ten on a steering wheel. When that happens, any distance longer than 10ft to the car in front is a personal insult, actually any car in front is a personal insult, a wound, a slap from the Universe, which has to be acted upon, an injustice which has to be corrected. It's easily fixable though - his driving position is high enough that when he rides someone's bumper, he can see above them, and no longer notices them. His gaze is already lost in the horizon ahead.

In a gridlock, if someone drives on the shoulder - he'd bite the shoulder halfway so the other one can't pass. A real hero.

All his stuff is owned and paid for, though, so it's ok. He's a safe one.
 
Manufacturing should be checking the data on the vehicle as far as I’m concerned. There are people who will neglect vehicles and then try to blame the manufacturer for failures.

These people will drive up the costs for the manufacturers with their choices which just hurts everyone.
:ROFLMAO:

Executive compensation, lobbying, and special trade exemptions for the legacy 2 drive up costs.

Warranty $ is rounding error.
 
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How many times has the dealer not reset the service minder?

Actually the law reads that the requirement is on the one offering the warranty to prove that lack of maintenance caused the issue. If you were asked to refute this presumably a court or arbiter would accept paper records.

Also, just because the service minder was reset proves nothing. Everyone should just reset it and skip the service altogether. :ROFLMAO:

Of course no one works harder than Ford to lock everyone out of right to repair and deny warranty claims.
Every time my parents would bring any of their maintenance minder equipped vehicles to the dealer for an oil change .... the dealer would forget to reset.
 
Makes for a good argument to have a dealer change the oil while the engine is under warranty. I suspect I use a oil that may be better than for uses, I use Rotella T6, with Mobil 1 filter. Average oil change under 2k miles.
My closest dealer is part of the Penske group and they only use Pennzoil Platinum for their oil changes. When I had the differential serviced at 5k miles (it's a Honda thing), even though I'd change the oil twice myself (500 and 4.5k miles), the dealer noted oil change refused on the invoice. I have been using Amsoil SS and switching to HPL PPPCMO. I don't think it's a stretch to think both of those oils are considered to be a better formulation than Pennzoil Platinum (not even PUP) for most applications.
 
:ROFLMAO:

Executive compensation, lobbying, and special trade exemptions for the legacy 2 drive up costs.

Warranty $ is rounding error.
Two wrongs don’t make a right.

And bean counters don’t do “rounding errors.” I don’t know how much you deal with them on a daily basis, but I deal with them all the time. They know exactly what their warranty costing is.
 
:ROFLMAO:

Executive compensation, lobbying, and special trade exemptions for the legacy 2 drive up costs.

Warranty $ is rounding error.
According to Ford's 2024 annual report, in Management's Discussion and Analysis (MD&A), page 60, payments for warranty costs are listed as one of the material cash requirements for the firm. Page 83 of the MD&A lists warranty costs as one of the firm's "critical accounting estimates" for reporting purposes. Page 107 of the annual report indicates that Ford has accrued a little over $14bn for warranty costs.

Now to really dig into this number more, we'd have to look at the notes to the financials to see how the firm prepares that accrual, how often it is updated, and whether it has proven historically accurate.

But it is fair to say that warranty costs are not a rounding error. This is one of many reasons why when people on the internet post stuff to the effect that companies don't argue about warranty coverage, they are mistaken. Ford, to take one example, has about $14bn reasons to argue about warranty coverage.

Finally, before anyone bashes Ford for what appears to be a large number, any meaningful analysis would need to look at its peer automotive firms in size (GM, Toyota, VW Group, etc.), unit sales, revenue, and what is built into those firms' warranty estimates. My point here is not to embarrass anyone on the forum, or to call out Ford as a crappy automaker, but to put some numbers on this idea that automakers don't care about warranty requirements because the figures involved are not material to them. That is not the case - the costs involved are material to the automakers, and so this gives them incentives to make sure that the issue the customer wants fixed is actually one of defective workmanship or parts.
 
My closest dealer is part of the Penske group and they only use Pennzoil Platinum for their oil changes. When I had the differential serviced at 5k miles (it's a Honda thing), even though I'd change the oil twice myself (500 and 4.5k miles), the dealer noted oil change refused on the invoice. I have been using Amsoil SS and switching to HPL PPPCMO. I don't think it's a stretch to think both of those oils are considered to be a better formulation than Pennzoil Platinum (not even PUP) for most applications.
What Honda vehicle is that where they noted owner refused oil change?
 
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