Originally Posted By: R80RS
This is a good question. I purchased a name brand microwave oven at Walmart some years ago. After it was out of warranty the door latch failed, so I called the manufacturer's service number to locate parts. When I gave them the model number the rep told me that that was a model sold only through Walmart, and there is no parts or service support available for it. Must be one of the ways Walmart is able to aggressively control costs. I have never purchased an item of any significance at Walmart since.
This is more common than you think, and this is an industry trend, not specific to any one retailer.
Many electronics are this way (computers, printers, etc). Best Buy might have the Canon 123B, Target might carry the Canon 123T, and Walmart might sell the Canon 123W. They're largely the same printer, but with small trim and fascia changes. Same with many things like BBQ grilles, lawn furniture, consumer electronics and appliances, sporting goods, shoes, etc. Even tires many times. Ironically, if you want the true, generic, BASE product designed by the manufacturer, you often have to buy online. Almost every brick-and-mortar store has their own customized product line.
Believe it or not, even ceiling fans are this way. We bought a girly pink Hunter ceiling fan for our daughter's room this weekend. The one at Lowe's had cute little pink lamp shades on the three bulbs. The one at Home Depot had one central globe, but little pink frillies around the motor fascia and a different blade pattern.
Lowe's sells the 44" Dreamland model:
http://www.lowes.com/pd_227795-79-51026_...7597&rpp=32
Home Depot sells the 44" Annabelle model:
http://www.homedepot.com/p/Hunter-Annabelle-44-in-Indoor-White-Ceiling-Fan-52020/203806339
And both sell for 100 bucks. This is no coinkydink.
This post isn't mean to be pro-Walmart or anti-Walmart, but if you choose to avoid a store because of product customizations, you may find that you don't have many places where you can shop.